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If you will make contact with George at M-One-Specialites he can track that down for you and help you get that fixed. He has a very extensive list of repair parts for faucets.
Make sure that you turn off the hot and cold valves of your water bibs. Take a wrench and undo the nut fasteners on both sides as well as loosen and remove lines unscrew clamp in center and remove pull straight up. Replace with any faucet you desire with the same fit dimensions. John
There is an adapter from the faucet stem to the handle. A small gray plastic faucet part that frequently causes problems for many owners. You will need to call American Standard and ask for a new handle stem connector. The faucet came with a limited lifetime warranty and the part should be free. While you are getting one, you might as well get another for the other handle. American Standard's phone number is 1-800-442-1902.
Thae stem you got that said hot/cold were designed to fit old style cross handle faucets. So both hot and cold turned the same way. If the cold side you are replacing turns the opposite direction then you will need to get a cold stem. Danco does make them. Ask the retailer where you purchased the H/C stem. I hope this helps..
I would turn off the water then check to make sure you have good flow up to the faucet itself. If you do then there might be a proplem with the cartridge or diverter. does it have a sprayer? If it has a sprayer head for the spout of the faucet then there will be what the call a check valve inside the spray head itself that canbe removed with a skinny screwdriver or something thin and long
Sounds like you might need a gear puller -- hardware stores would have them -- or auto parts.
Spray with contact cleaner wd-40 first, then install puller, depress ring and crank away at the puller.
Is this a single handle faucet or a double handle? If it's a single handle, you have to turn the water off then remove the handle. The set screw for this should be under a little plastic plug under the handle near the base of the handle. After you remove the handle, remove the housing cap to expose the valve ball. Under the valve ball are 2 small circular washers and springs. Pull them out and replace them. If it is a cartridge style faucet like a Moen, then you remove the u shaped retaining ring and pull the cartridge out.
If it is a double handle faucet, remove the handle and using a pair of pliers or a crestent wrench remove the stem. You will find the washer at the base of the stem held on by a screw. It could also be a washerless stem and in that case you will need to replace the whole stem.
If you have anymore questions, just respond to the post and I will get back to you as soon as I can.
Take a cloth and lay over the top of the stem so as not to damage it. With pliers, grasp the top of the stem and turn it a quarter turn counter clockwise. The stem should lift right out.
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