Your USB ports on your computer are plug and play. If you have issues with your USB port, it is port related, driver related or device related. The following solutions will help you identify the problem to resolve your USB port issues.
To Identify a Working USB Port
Begin troubleshooting your USB ports by checking Device Manager to see if your USB ports or hubs are working properly.
To Update the USB Port Driver
An out-of-date BIOS driver can create issues with your system recognizing the USB port.
To Run a Diagnostic Test on your USB Port
Dell has an online diagnostic tool to help identify and fix issues with your system.
If you have tried every USB port and you use another USB device to it.. You may check the device manager and check if the USB controllers are disabled.. If not, you may click View and then click Scan Hardware Changes.. If still won't work, that is time that you call lenovo and have you laptop replaced defective USB ports..
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