I did a system recovery with the cds provided with the laptop for my compaq 2175 but when it restarts it gets stuck on the Windows XP screen and never gets past that point. How do I fix this?

on startup time press F8 for no of times.From option click repair and continue with instruction,When asking for password ,change user name and click enter

Dear sir/madam,

Please try these following steps.

1.) First You Need to Check if the HDD is Working Properly Or Not, So First Turn off Your Computer Completely and U Have to Tun it Back On.
Now As Soon as U Turn it On(Before the Compaq Screen Disappears, Keep Tapping the F10 Key Immediately To Go to BIOS.

Now In Your BIOS Go to The Tools Option and Execute the HDD Self test, Both Short and Long
[If the Test Fails Call Compaq Support @ 1-800-HPINVENT For Replacement]
[If The Test Says No IDE Device Found - U Must Try to Reseat the HDD]
[To Reseat the HDD - Turn U R NB Upside down and U Will Find a Comparment That Has the Symbol of Stack of Discs or Cds, Just Unscrew the Compart Ment and Pull the HDD Out, Then Put if Back it And Screw it Back]

Dont Worry - The Steps I Quote Here, Are Compaqs Prescibed Steps and It Will Not Void U R Warranty, If Fact If U Call Technical Support, They Will Advise U to Do the Same thing!!!!

If Both the Tests Pass then The HDD is Fine(90% It Should Not Be the Problm)

2.) Again Turn Your Computer Off and Turn it Back On and Before the Compaq Screen Disappears, Tap the F11 Key Which Bring Up the Built in Recovery Partion Menu.

From then On It is All Menu Driven

Note : Select Destructive Recovery If U Don't Have Any Importat Data in U R HDD
Else Select Non Destructive Recovery

For more information Contact:
www.hp.com/support


Good luck
Thanks


"Don't Forget to rate the solution"

To start the systemrecovery:

1. Restart the computer.
2. When the Computer logo appears on the screen, press the Alt and F10 keys repeatedly.
3. If you are prompted with a Microsoft Windows boot screen, press the Enter key.
4. After the system recovery application has loaded, follow the prompts to reinstall the Operating System.

If the ability to reinstall from the previous method is not available orfails, recovery of the Operating System will need to be from Recovery Media. Ifyou do not have a set of Recovery Media, you may purchase the set onlinefrom the manufacturer.Note: If your computer does not havean internal optical disc drive, an external optical disc drive will be requiredin order to recover the Operating System using Recovery Media.

1. Restart the computer.
2. When the computer logo appears on the screen, press the F12 key repeatedly to enter the computer's Boot Menu.
3. Press the CD-ROM drive eject button and insert the disc labeled System CD.
4. Close the CD-ROM tray.
5. Refer to on screen instructions to select either CDROM or USB CDROM.
6. The computer will boot from the Recovery Media
7. When prompted for the Recovery CD, remove the System CD and insert the Recovery CD.

Note: Ifthere are multiple Recovery CDs, please insert the first of the Recovery CDs.

1. After the system recovery application has loaded, follow the prompts to reinstall the Operating System.

Preforming a system recovery to return the computer to its original condition may be necessary if the operating system is damaged, or the hard drive is corrupted, or the computer is infected by a virus.

___Also look this> HP expanded the battery pack recall on May 19, 2010. Click here to validate your battery. Performing a system recovery removes all software and files saved to the hard drive, reinstalls the original operating system, and then configures the settings for the default programs. Since the merger of Compaq and HP, several different recovery tools and processes Names for these tools include: Recovery Solution, Recovery Manager, F11, Recovery Disc, Driver and Application Recovery Disc, Roxio BackOntrack, Microsoft Backup & Restore. have been provided for recovering notebook PCs to their original operating condition. To help you select the correct recovery process, the table below identifies the different models, the time frame when they were produced and sold, plus the originally configured operating systems. Click on the name of the document in the right column for detailed information. Choose the Correct Recovery Process for Your Notebook Notebook description Recovery procedure information HP and Compaq Notebook PCs and Mini PCs shipped with a Windows 7 operating system. Recover Windows 7 Operating System Using HP Recovery HP and Compaq PCs using the Microsoft recovery feature for Windows 7 instead of an HP solution. Recover Windows 7 Operating System Using Microsoft Windows Backup and Restore Presario, Pavilion, and HP Compaq Business PCs shipped with a Windows Vista operating system. Recover Windows Vista Operating System Using HP Recovery HP and Compaq PCs using the Microsoft recovery feature for Vista instead of an HP solution. Recover Windows Vista Operating System Using Microsoft Windows Backup and Restore HP and Compaq Mini with Windows XP using the HP solution. Recover Windows XP Operating System On Mini Notebook Using HP Recovery HP and Compaq Mini with Windows XP using the Roxio recovery feature instead of the HP solution. Recover Windows XP Operating System Using Roxio BackOn Track HP and Compaq Mini with Mobile Internet Environment (MIE ). Recover Windows MIE Operating System On Mini Notebook Using HP Recovery Presario, Pavilion, and HP Compaq Business PCs manufactured and sold in 2006 or later . Recover Windows XP Operating System Using HP Recovery (2006 or Later)

Presario and Pavilion PCs manufactured from 2001 and 2005 . Recover Windows XP Operating System Using XP Operating System Discs (2001 to 2005)

And

Recover Applications Using Drivers and Applications Recovery Disc (2001 to 2005) Pavilion PCs with Windows Media Center edition of XP manufactured from 2001 to 2005 . Recover Windows XP Media Center Edition Operating System on HP Pavilion PCs Using HP Recovery (2001 to 2005) Compaq Presario PCs supplied with a Compaq Recovery CD and manufactured from 2001 to 2005 . Recover Windows XP Operating System on Compaq Presario PCs Using HP Recovery (2001 to 2005) Omnibook and certain Pavilion PCs manufactured pre-2001 . Recover Windows XP Operating System and Applications on HP Omnibook and Pavilion models Using HP Recovery (Pre 2001)

run scan disk from bios, sounds like you have alot of disk errors

Try the recovery console from a windows xp recovery/install disk:
To run the Recovery Console from the Windows XP startup disks or the Windows XP CD-ROM, follow these steps:
1.Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.
Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted.
2.When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
3.Select the operating system you want to repair (you may have only one option).
4.When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.
5.At the command prompt, type the appropriate commands to diagnose and repair your Windows XP installation. From here I would try "chkdsk /r" and "fixboot"
For a list of commands that are available in Recovery Console, type recovery console commands or help at the command prompt, and then press ENTER.
For information about a specific command, type help commandname at the command prompt, and then press ENTER.
6.To exit the Recovery Console and restart the computer, type exit at the command prompt, and then press ENTER.
Once you've done this restart the computer and see if it boots up.

Hi,
Just Put the XP CD in your CD Drive and restart your PC..you ll get a screen immediately after your PC restarts i.e. press any key to boot from CD..press any key in your keyboard...after some time.u ll get a screen showin whether new or upgrade required...click new...then u ll get a screen to setup in which drive..select a particular drive it ll format...follow the instructioons thereafter..It s just easy..
Please rate my suggestion

Reset your operating system software (Windows XP..)to Compaq factory setting : restarting your computer. Hold down F10 key, your computer will go into recovery software provided windows recovery was preloaded into your hard disk during installation.
Follow on screen instruction.

If it your Bios you want to restore to factory setting, restarting your computer hold F1 key, entering BIOS set up. Look and press the key assigned "Default Loading" save change and exit Bios set up.
Does that solve your curiosity

When you start it hit the f8 key,highlight safemode without networking.If it boots do a system restore.

Your notebook should have came with a set of recovery CDs. If so you can recover your PC with the following steps:

1. If the PC works, back up all data files that you want to save onto removable media, such as a DVD. Remove the backup DVD you have made.
2. Press the Eject button on the disc drive, and wait for the tray to open. Insert Recovery DVD disc #1 and close the tray.
3. Turn off the PC.
   • If the notebook works: Click Start on the taskbar, click Turn Off Computer , and then click Turn Off . Or
   • Press and hold the On button approximately 5 seconds until it turns off.
4. Disconnect all devices.
5. Press the On button.
6. Recovery starts; wait for the onscreen instructions to display, and then follow those instructions.
   • For standard recovery, press R . Select Next to proceed with the System Recovery. Select Yes to start the recovery. Insert the remaining recovery discs when directed. Or
   • For full System Recovery, press F . Select Yes to perform a full System Recovery. Insert the remaining discs when directed.
7. When the recovery program finishes, the drive tray ejects. Remove the disc.
8. Click Restart.
9. After it restarts, a series of startup screens appears. To proceed with the initial Microsoft Windows setup, complete the setup screens that appear.
10. Complete the startup, finish the registration process, and wait until you see the desktop.
11. When you have access to the Windows desktop, connect to the Internet as soon as possible to update the DEC software as follows:

1. Update the system virus definitions .
2. Get the latest critical system updates using Microsoft's Windows Update .
3. Update the HP software on the system .

If you don't have any CDs you could try the F10 key to see if you have the contents of the CDs hidden on your hard drive. It is the same steps as above except instead of inserting a CD you would use the following as step 2:
When the Compaq logo appears, press the F10 key on the keyboard. (You have only a few seconds to press the F10 key before the normal startup process continues.)
If you this doesn't work and you are certain you don't have your recovery CDs you can get a new set directly from Compaq from the following site:
https://warp2.external.hp.com/driver/dr_country_select.asp?Product=438985-001&lang=en&cc=us