At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
My Xerox XG-91D is having issues of turning blue. You can still see the screen information but there is a hue over the entire screen. I can tilt the pivot up and down or squeeze the case together and it clears back to white but when I let go it goes back to blue. Sometimes I can move it up and down and find a place where it stays clear for a while, but if the desk gets bumped or the monitor gets moved it will most oftentimes get the blue screen again. It seems like there is some kind of connection loose etc. I've taken it apart to see if I see anything apparent, but I don't. Any help? Just FYI, this is my second monitor - the first one did the same thing but Xerox (through Office Depot) took it back and sent another.... now several years later this one is doing the same thing - but can't return it as it's been too long. I love this monitor because of the flat glass front and want to keep it as I haven't found another like it.... if someone knows of another similiar style, please also let me know. Thanks.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Try a new cable. If any of the pins is slightly bent the monitor will not receive the correct signal to display. I would recommend a new cable even if you don'y see anything wrong with the old one.
These are great monitors but the power supplies have a bad habit of failing. We have an article posted on our web site at: http://www.ccl-la.com/blog/index.php/xerox-xg-91d-monitor-repair/ That shows what goes out, how to get to the boards and a full parts list to do the repair. If you don't want to do the repair yourself we do offer a repair service, that information can be found here: http://www.ccl-la.com/blog/index.php/service-request-form/ If you have any questions please let us know.
I hope this helps, if so please rate our solution.
Most tech stores have adapters for this kind of issue. Try BestBuy, CompUSA, or Radio Shack. I would call first and describe what two ends you need the adapter for, i.e. 15-pin male --> 15-pin male. If you are trying to connect an Apple device with a PC device, they have adapters for that too.
If you look on the back of the monitor it has the name of the manufacturer - which I googled and found this warranty information:
http://www.sylvania-displays.com/Support/warranty.html
If you already know that your monitor is out of warranty but want to try to figure out what's wrong with it, these are the contact numbers:
California: PTI 7373 Hunt Avenue Garden Grove, Ca 92841 Phone: 714-799-3899 Fax: 714-379-6290 Hours: 8AM to 6PM Pacific Time Texas: PTI 10849 Kinghurst Suite # 120 Houston, TX 77099 (281) 530-4100 (281) 530-4104 fax Hours: 8AM to 6PM Central Time For further warranty information, please contact our Customer Service Department Call our toll-free service number at 1-800-776 8439 for out-of-warranty service rates.
×