The "file format is incorrect and the printer cannot process the job".
But you already knew that.
Is it ALL jobs that get this error?
If it's just the one, it could be corrupted
Power off from the back of the printer. Disconnect the power cord.
Reconnect the cord and power up.
Check the "graphic language setting"...refer to the user guide.
Resend the job to the printer.
Make sure that the firmware is up to date.
Upgrading the firmware will re-install the PostScript fonts.
The file you are trying to print could be password protected. Resend job without password protection.
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