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Connect power head directly to power without wands and see if’s working If it’s working you have problems in wands or true hose If power head is not working directly connected to power you have problem with reset switch or power head motor Try to push reset switch several times You have to test hose and wands for continuity and eliminate things by things
Many early version PN-2E power nozzles have reset buttons that are becoming faulty. The factory stopped adding the rest button to this model power nozzle so you can update your unit by removing and this my solve your issue. You have the trigger to stop the motor if you have an issue so the rest button has become unnecessary.
Vacuum cleaners do not have reset buttons instead it would have a thermal protection breaker integrated within the motor if the motor overloads it will shut off but will start again as it cools down.Check to make sure the outlet has power in it first. Vacuum cleaners are usually reliable since they are not subjected to prolonged use unless it is used in commercial environment, but a common problem with it is a bad internal connection usually around the motor area due to vibration.
You have to take off the top of the power nozzel that has the light lense. There are two pressure locks,one on each side. Use a screw driver to release. You will see the screws.Take the two screws out and on some models, there are two pressure locks on the back of the nozzel. Again use the screw driver to release. The top should come right off.Hope this helps.
Pull the head cover off to check the belt, if the belt is ok then it might be the power connection between the handle and the power head shaft. If the red light is on the power head, then its not the connection because its getting power. Now some heads have a reset button on them,you could check this also. With the cover off the power head, remove the belt, now turn it on, and be careful, but try to make the motor shaft spin,with one finger, because if it does start to spin you do not want to hurt your finger.
If the motor starts to spin,put the belt back on, if it does not spin again, the motor is too weak. If it does not spin at all, the motor is bad.Hope this helps you,and you get it working.
There is no light bulb in the switch of the machine. It is simply light shining through the red button that gives it that effect/illusion. If you are able to turn on your machine without any problems it is working as it should. If the power switch is not engaging and the vac is not turning on at all, that's a different issue. In that case call the Dyson Helpline so that they can refer you to an authorized dealer in your area who will fix the switch for you.
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