You should be able to remove the base grill by opening both doors to 90 degrees and pushing down while pulling outwards on the base grill to unlock the top clips, once the top is away roll the base grill toward you and up. From there you should be able to see the pan underneath which should slide out.
Clean it thoroughly and use a mixture of baking soda and water for final cleaning rinse and replace, I also mix some baking soda and water and pour in the bottom of the fridge to allow the mixture to cleanse the drip tube leading to the pan.
Installation is in reverse of removal
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