If the door is locked or jammed and will not open, you can first attempt to unlug the washer for at least 30 minutes to reset the Central Control Unit (CCU). Sometimes the door will become locked if the program gets interrupted during the wash cycle and may just be a momentray glitch. If the CCU reset does not work, there is a manual release you can use to open the door. The following link epxlains:
http://www.fixya.com/support/r3576511-door_jam_on_kenmore_elite_and_whirlpool_
Often, simply using the manual release will reset the door latch and the washer will return to normal operation. If there is a problem with the door latch circuit, there will usually be an error code of "Fdl" or "F22" on the display (depending on model number).
If your washer exhibits any of these errors, the problem is associated with either a defective door latch, defective Central Control Unit (CCU), or an interconnecting cable problem between the two. The following link explains how to troubleshoot the problem:
http://www.fixya.com/support/r4490349-fdl_error_codeThe procedures are the same for an "F22" error. I have included parts resources, if required, and the steps required to replace any defective parts. Prices vary between sites, so shop and compare. the first three sites listed also have helpful exploded view parts illustrations to assist you with locating and properly identifying the parts you may need.
If you have any questions, please post back and let me know. I hope this helps you.
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