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Posted on Mar 11, 2011

Hi,\r\ni have a problem with my macbook air when

Hi,\r\ni have a problem with my macbook air when starts it does not complete the start to entry the sistem there is a message: u need to estart your computer. hold down the power button for several seconds or press the restart button we turn off like said but the same thing happens again! Could you help me please?

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  • Posted on Mar 11, 2011
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Try restarting your computer while holding down the X key. This may force the computer to start up using your Mac OS X system. If it does, release the X key, then open System Preferences and click Startup Disk. Make sure your Mac OS X system is selected. If you are unable to start up using the X key, restart your computer and immediately press and hold the Option key. Release the Option key when icons start to appear in the center of the screen. Select the Mac OS X system disk, then click the forward arrow to continue starting up.
If the above attempts to reselect your Mac OS X startup volume are unsuccessful, try resetting PRAM. Shut down your computer, then turn on the computer and immediately press and hold Command-Option-P-R until you hear the startup sound for the second time. Open System Preferences, click Startup Disk, and select your Mac OS X volume.
Hope this helps. If none of these options fix your problem, bring your computer to an Apple store, they are always very helpful and almost never fail to fix the problem!

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-------------------------------------------------------------------
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-------------------------------------------------------------------
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• Once it is is shutdown, you will need to perform what is called a PRAM reset (Parameter RAM)

• Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously .

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• Release the keys and allow the Macbook to start up.

--------------------------------------------------------------
Apple Support Link:
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This process is supported by Apple, but if it does not work, just let me know.

Regards,

-Terry
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