Hi, with this error you have NO Option, but to return the unit back to the manufacturer, most likely they will simply replace the faulty one with a New one...
You need to contact the Manufacturer/Supplier, and ask them exactly what to do.
It seems that the cylinder head drum is not turning as there is a failure in the servo system , the servo motor or the drive.
This can also be due to failure of the HALL IC which switches the motor driver IC or it can be a failure of the power to the drive or even a mechanical block on the cylinder.
Open the cassette tray and feel the drum to be free, if so use a hair dryer to warm the inside of the set with the tray open so as to dispel any moisture which could have triggered the DEW switch to cut off the cylinder so as to prevent tape entangling.
If this wont work then there is fault in the servo which might need a qualified tech help.
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on my panasonic ag-dvx100b when i put a tape in erroe message reads" auto off cylinder lock" and after a few seconds it shuts off
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