Canon PIXMA MP240 All-In-One InkJet Printer Logo
Posted on Mar 09, 2011
Answered by a Fixya Expert

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I keep getting a "Error

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  • Expert 105 Answers
  • Posted on Mar 09, 2011
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Joined: Mar 01, 2011
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Hi,

You can download the manual for the MP240 printer here:
http://files.canon-europe.com/files/soft33024/manual/MP240%20series%20On-screen%20Manual%20(EN).pdf

According to the manual, and some forums I have read, the 5100 error is caused by a problem with the print head / cartridge assembly not being able to move correctly.

Can you check if the print head / fine cartridges are seated correctly and nothing is obstructing them or causing a jam.

Can the print head / cartridge assembly move smoothly side to side along its track.

Can you check the inside of the printer for any foreign objects that might have fallen in and are causing a jam?

Some of the solutions I have found suggest using a drop of oil on the track that the print head moves along (a light machine oil such as 3-in-1). Be very careful and only use 1 small drop as a little goes a long way.

Please let me know if this helps and if not I will keep looking for you.

Many thanks,

Chris

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To solve these follow the following steps. I hope it works
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