Hi guys... I'm having the same issue with my Sony DSC-T33 as has been described here by many other people. I've done the Reset, and the Power Reset, online with the Sony Tech people. They say now it's a hardware issue and I'll have to send it in.......... NO MENTION of this known issue with the component part. So I bring it up and am told that is not in their database, so they don't know about it. What? I'm given a phone number for the "Customer Relations Team". Now in my online research on this issue, I see that Sony put a two-year limit on fixing this issue for free (free shipping and free fix). The other companies have no such limit. But my issue just occurred..... Is my next best step to contact the "Customer Relations Team"? Does anybody else have this experience? Any idea if they are going to help me or not? I feel so disgusted that Sony is avoiding acknowledging the issue and directing me to sound help; rather forcing me to do so at my own expense. This seems unethical at best. Thoughts? By the way, my issue is that camera powers on but screen is black, although the settings icons do appear in white, and I can review pictures in full color. This happened right after a battery charge. And it happened again on a second DSC-T33 cameras right after a battery charge. Thanks.