Brother support website has extensive information about how to setup the fax on this printer: http://welcome.solutions.brother.com/bsc/public/us/us/en/faq/faq_list.html?reg=us&c=us&lang=en&prod=mfc210c_all&Cat=105
If you already setup the fax on your MFC, and it's still not receiving fax, then please see the troubleshooting page on Brother website: http://welcome.solutions.brother.com/bsc/public/us/us/en/faq/faq_list.html?reg=us&c=us&lang=en&prod=mfc210c_all&Cat=118
You may need to prevent your received faxes from being accessed by unauthorized people. You can turn on secure receiving mode to restrict printing of received faxes when the machine is unattended. In secure receiving mode, all incoming faxes go into memory. When the mode is deactivated, any stored faxes are printed.
Press (Fax) on the control panel.
Press Menu until Advanced Fax appear.
Press the left/right arrow until Secure Receive appear and press OK.
Press the left/right arrow until On appear and press OK.
Enter a four-digit password you want to use and press OK.
You can activate secure receiving mode without setting a password, but cannot protect your faxes.
Re-enter the password to confirm it and press OK.
Press Stop/Clear to return to ready mode.
When a fax is received in secure receiving mode, your machine stores it in memory and shows Secure Receive to let you know that there is a fax received.
Printing received faxes
Access the Secure Receive menu by following steps 1 through 3 in "Activating secure receiving mode."
Press the left/right arrow until Print appear and press OK.
Enter the four-digit password and press OK.
The machine prints all of the faxes stored in memory.
Access the Secure Receive menu by following steps 1 through 3 in "Activating secure receiving mode."
Press the left/right arrow until Off appear and press OK.
Enter the four-digit password and press OK.
The mode is deactivated and the machine prints all faxes stored in memory.
Press Stop/Clear to return to ready mode."
If you need printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes. Select either On Fax Send or Send & Receive.
The default fax confirmation setting is Off. This means that the HP All-in-One will not print a confirmation report for each fax sent or received. A confirmation message indicating whether a fax was successfully sent appears briefly on the display after each transaction.
To enable fax confirmation from the control panel
1. Press Setup.
2. Press 2, and then press 3.
This selects Print Report and then selects Fax Confirmation.
3. Press to select one of the following, and then press OK.
Off Does not print a fax confirmation report when you send and
receive faxes successfully. This is the default setting.
On Fax Send Prints a fax confirmation report for every fax you send.
Fax
On Fax Receive Prints a fax confirmation report for every fax you receive.
Send & Receive Prints a fax confirmation report for every fax you send and
receive.
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