Bosch PowerStar AE125 AE125 Whole House Electric Tankless Water Heater... Logo
Posted on Mar 08, 2011

Where do I find model number or serial number?I turned off main water valve to replace a leaking pipe and now I can't turn on the water heater. How do I do it?

1 Answer

A

Anonymous

1) You posted under Bosch tankless water heater.
There should be a nameplate on front of unit or located where you can see it.
http://www.boschhotwater.com/HelpfulResources/TechnicalSupport/BoschAquaStarModels/2400ESTechSupport/Troubleshooting/tabid/1295/Default.aspx

Bosch problems at Fixya:
http://www.fixya.com/support/p949576-bosch_1600h_lp_liquid_propane_aquastar_a/solutions

Bosch has online tech support form:
http://forms.boschhotwater.com/Home/BoschTechSupportForm/tabid/614/Default.aspx

2) Replacing water valve probably loosened build-up inside pipe that lodged in water heater or inside elbow just beneath tankless unit.
If water flow is stopped or slowed, tankless will not operate.

3) Remove pipes and see if clog can be flushed.

4) Also U-tupe search "delime tankless water heater" and technique used for deliming will be good way to clear out tankless clog and sediment.
Your tankless should be delimed each year anyway.

5) Read your manual cover to cover, and see words 'troubleshoot' and 'maintenance' are used throughout manual. Get acquainted with your water heater and manual, because tankless are maintenance heavy, especially if conditions are not optimal and as unit ages.

6) All costs are energy. Install tank type water heater for ez do-it-yourself repairs and maintenance.
Tank type work under all types of adverse conditions and water pressures and water conditions, and even withstand sediment build-up for several years. Of course tank-type pipes can clog too.
http://waterheatertimer.org/How-to-install-gas-water-heater.html

Add a comment for more free help.
Also take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

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You have 2 problems with several possible causes:
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And you have no hot or cold water pressure, and no pipes are leaking.

1) First problem is lack of water pressure throughout house.
Turn on outdoor spigot nearest to water meter.
This spigot will tell you if problem is inside the house or between the house and meter.
If spigot runs full force, then you probably have clogged pipe where water heater connects to main cold line, or the main shut off valve got clogged with sediment that broke off inside the pipe when you were working on water heater.
Open and close shut off valve to see if that helps. Then disassemble pipes and track back the problem. Put pressure gauge on water heater drain valve to watch pressure drop when turning on indoor faucet.
Read following information:
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Water heater doesn't work:
Test across wires at top of heater to see if you are getting correct voltage:
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If valve is dripping, buy garden hose cap and screw onto valve.
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http://waterheatertimer.org/How-to-replace-water-heater-drain-valve.html

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If I understand correctly you have residential electric water heater, and your shut off valve located above water heater on cold-water line is leaking?

1) Hot water would come out of this valve if it's leaking because water inside tank is hot and under pressure ... also remember, hot water rises so tank is probably heating the water inside the cold line during hours when no hot water is being used.

2) You probably need to replace the valve. But if water is leaking because a pipe is rusted, the valve may be ok, and just the pipe needs to be replaced.
Take a photo of your problem to hardware store or home center.
I used to work in those stores and could help folks get the right parts.

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4) When you get started, turn off water heater circuit breaker for a couple hours so water will cool down. You don't want to get scalded with hot water.
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Simply open a bathtub faucet on hot side to release pressure.
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Add a comment for more free help.
Also take advantage of fixya phone service.
For a price, expert speaks with you over phone while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.
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Water is found leaking at the bottom of the tank, near the plastic cap, at the centre of the tank. What actually happens and how to resolve. The heater has been installed more than 5 years ago. From the...

A) Calculate date of water heater manufacture from serial number located on side of tank:
http://waterheatertimer.org/pdf/WaterHeaterSerialNumberDecoder.pdf
Date of manufacture is not date of installation.
Warranty is usually from date of manufacture
Serial number also shows tank size in gallons, tank volts and watts, and whether tank has 1 or 2 elements.

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http://waterheatertimer.org/Water-at-bottom-of-water-heater.html
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Turn on heater only when needed until new tank is installed.
4500 Watt water heater produces 21 gallons hot water per hour.
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"It is possible to limp along with a failed water heater if the leak is slow and if you turn off power and water when not using hot water. That trick could buy time, possibly up to 3 months. With time, you can consider how to make the system do more for less as well as comparison shop, get competitive bids, etc"

D) Now you're home is safe from damage.
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There are three things you can do so next heater lasts longer.

1) Learn about anode rods, and inspect anode rod every 1-3 years.
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http://waterheatertimer.org/Replace-anode-rod.html

2) Attach electrical ground wire between hot and cold pipes to prevent stray current from reducing life of water heater
http://waterheatertimer.org/9-ways-to-save-with-water-heater.html#straycurrent

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http://www.inspectapedia.com/water/Water_Pipe_Clog_Repair_Guide.htm

Article on clogged pipes:
http://www.waterheaterrescue.com/pages/WHRpages/English/Troubleshooting/Tanklets/backflushing.html

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If cold water shut-off is leaking, then replace shut off.

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Test pressure on outdoor spigot.
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This says if pressure problem is before -or- after water heater.

If problem is before the water heater, then shut-off valve located on cold water line is suspect.
If problem is after water heater, it could be in hot water outflow pipe on top of water heater, or a nearby elbow.

Remove hot water line leading from water heater and check pressure. This says if problem is where hot water leaves tank.
Read articles above about clogs inside water lines.


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