There will be more than 1 reason why you cant pront having that error if there is a specific error message like The product displays a '0x ... ' error message. The exact text of the error varies by product, but it is usually preceded by the word 'Error .' pls. see the link below for this type of error.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00489814&cc=us&lc=en&dlc=en&product=1138342&tmp_track_link=ot_search
there will be step by step procedure on how to rectify this problem
hope this helps and pls. dont forget to rate this solution thanks
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