Hello there and thank you for choosing fixya
when this type of error occurs the thing to remeber is that these ovens have a internal reset feature on it and when the door locks like this you need to reset it this is done by first unplugging the oven and leaving it for 1 hour minimum WITHOUT TOUCHING IT then when the hour is over plug in the oven and you may hear a audiable beep if so great ***note sometimes this beep will occure within 5 minutes of the oven being plugged back in so you may have to wait for it ok but if it doesent happen simply press the cancel button and unlock the door as you would normally would ok***
If this doesnot solve the problem you will have to manually open the door this is done by removing the lower drawer up where the door latch is there is a release tab that has to be tripped in order for the door to open ok if you can get your arm up in there you can trip it from there
If you've interrupted the clean cycle by opening the door and the latch engaged and now the door can't be closed, there may be a door activated* switch on the front face of the oven. In this case you may need to manually press that door switch while at the same time canceling the clean cycle to get the latch to retract so the door can close fully again.
This worked for me!!
SOURCE: Kitchenaid gas/convection stove oven door locked & won't open
F5 - E7
Self clean latch will not unlock
Remedy:
1. If door latched:
2. If door not latched:
3. Measure door switch (door open = switch open small low voltage
terminals). Replace switch if defective.
4. Measure latch switch (unlatch = switch open, CAUTION - oven light
contacts are closed). Replace switch if defective.
5. If corrections are made in any step, reconnect power to control.
Press and hold any key for 1 minute to clear R failure code from memory.
F2 will appear. Press CANCEL and observe for 1 minute to ensure
operation is correct.
6. If failure remains, disconnect power and replace control.
Note: Applies to all F5-E... codes.
If you need further help, I’m available over the phone at https://www.6ya.com/expert/craig_3fa289bf857b1a3c
SOURCE: self cleanning oven - door is lock and I can not get it to open
if you open the lid on your stove,you will probably be able to reset the
switch manually (the latch).with the lid up its located toward the front
behind the safety latch.(by no means attempt to force,bypass,or disable this
switch)this is a safety feature designed to protect you from the high temps
generated by the cleaning cycle.hope this helps.thanx for using fix-ya
Try this, and let me know if it worked, I am trying to help someone else with the same problem, that stove is Model, 790
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