Erase messages I believe my venture answering system telephone may be broken. I cannot erase the messages. I press delete and it shows "deleted" but the message or memo is still there and the light keeps flashing

Do you want to erase all messages? Are you looking at the handset, the base or are you calling the KX-TG885SK remotely?

1) At the base, press Erase during playback of a message to delete the current message. To erase all messages from the base, press Erase twice when the phone system is in standby mode (no active calls/incoming calls).

2) From a handset, use the menu to access the Answering Device sub menu and choose play new message or play all messages. (Alternatively, press Menu # 3 2 3 to play new messages or Menu # 3 2 4 to play all messages.) During playback of a message, press * 4 or pause the message. After pausing the message, highlight Erase and press Select. Confirm this. To erase all messages, choose Erase All messages (Menu # 3 2 5) and follow the prompts to confirm (highlight Yes and press Select). You can also press * 5 to erase all messages from the Answering Device sub menu.

3) During a remote call, *4 and * 5 work as above when using the handset.

See pages 70, 71, and 74 in the operating manual. The manual is available on the Add-on Handset page: https://shop.panasonic.com/cordless-corded-telephones/telephone-handsets/KX-TGFA61B.html . The current link to the manual is http://help.panasonic.ca/viewing/ALL/KX-TG885SK/OI/TG885SK_PNQP1397ZA/TG885SK_PNQP1397ZA.pdf .

I hope this helps.

Cindy Wells

You can access the answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely access the answering system
Dial your telephone number from any touch-tone telephone. When the answering system answers, enter the two-digit remote access code (19, unless you have changed it). The answering system automatically announces the number of messages (new or old) if there are any. If there are new messages, the answering system automatically begins to play new messages only. -OR If there are no new messages, the answering system automatically begins to play all old messages. You can also enter the remote commands: Play all messages
1 Press to listen to all messages. If there are new messages, the system plays back only the new messages (oldest first). If there are no new messages, the system plays back all old messages (oldest first). Play new messages
2 Press to listen to new messages only. Delete a message 3 Press during message playback to delete the current message. Delete all old messages
3 Press to delete all old messages. Replay current message or previous message
4 To repeat the message currently playing, press 4 after the answering system plays the day and time the current message was received. To listen to the previous message, press 4 while the answering system is playing the day and time the current message was received. Stop
5 Press to stop playback and recording. Play help menu * 5 Press to listen to a list of remote commands. Skip to next message
6 Press during playback to skip the current message and advance to the next message. Record a announcement
7 Press to record a new announcement. Begin speaking after the long beep. Turn system on or off 0 Press to turn the answering system on or off. Exit
8 or hang up Press to end remote access (the call is terminated). 1. 2. 3. 4.5
0 Answering system Remote access Hang up to end the call and save all messages.
NOTES: If you do not enter a valid remote access code, the system answers the call automatically. If the date and time is not set when a message is recorded, the system announces, "Time and date not set" before the answering system announces the number of messages. If there are no messages in the answering system, the system announces, "You have no message." If there are no new messages in the answering system, when you press 2 to play back new messages, the system announces, "You have no new message." If you pause for more than four seconds during remote access, you hear a help menu listing all features and commands. If there is no command for another 20 seconds, the call ends automatically. If the memory is full, the answering system answers after 10 rings and announces, "Memory is full. Enter the remote access code." Enter your remote access code to access the messages and announcements. When the answering system is turned off, the telephone answers after 10 rings and announces, "Please enter your remote access code."

New messages must be deleted one by one.
All old messages can be deleted in one shot. When the system isn't recording or playing, press and hold the ERASE button until it announces "Messages Erased."

Hi there!
Try to press the delete key when the phone is in stand-by mode and wait for the voice to say "To delete all messages, press delete again" then press delete again. Each message on you Uniden system should be removed. Lastly confirm the deletion. The answeringmachine should display ")" messages. If not just repeat the process untill the messages are gone.
Hope this helps. Please rate if it works. Thanks

Press the "Callers" button, then the "Delete" button. This will erase all caller history, but should fix the light problem.

You can operate your answering system from a remote location using any touch-tone telephone. Use this function to check for recorded messages, to play or delete messages, even to record a new greeting message.

1. Call your telephone number.
2. During the greeting message, press 0 and enter your PIN code. By default, the pin code is "80" without the quotes.
3. The answering system announces the current time and the number of messages stored in memory. Then you hear "To play incoming messages, press zero two. For help, press one zero".

Available commands are:

• 0 then 1 Repeat a Message
• 0 then 2 Playing Incoming Messages
• 0 then 3 Skipping a Message
• 0 then 4 Deleting a Message
• 0 then 5 Stop Operation
• 0 then 6 Answering System On
• 0 then 7 Memo Record/Stop*
• 0 then 8 Greeting Message Record/Stop*
• 0 then 9 Answer System Off
• 1 then 0 Help Guidance

Deleting an incoming message

From the base
Press (erase)f during message playback.
• The current message is deleted.

From the handset
During message playback, press OK
to enter the options menu.
Select DELETE. Press OK.
• The current message is deleted

Deleting all old incoming messages

From the base
Press and hold (erase) during standby.
• All old messages are permanently deleted.

From the handset
Press (menu)
Select ANSWER MACHINE >
DELETE ALL. Press OK.
• The handset displays a confirmation
request.
Press OK to confirm.
• All old messages are permanently
deleted.

Note
Unread message(s) cannot be deleted,
and deleted message(s) cannot be
recovered.

This is from the manual.

Erasing Messages
You may erase messages in the following three ways:
To erase a message while it is playing
1. Press and release PLAY/STOP button.
2. Press the review and skip buttons to select and play the message you want to erase.
3. Press the delete button, the current message is erased, and the next message plays.
To erase all previously played Messages in a mailbox
1. Make sure the phone is OFF (not in talk mode)
2. Press and hold the delete button until "ALL OLD MESSAGES ERASED" is announced.
To erase a message from the handset :
1. Press the flash/answerer button on the handset
2. Press the play/stop (key 2) on the handset.
3. Press the erase (key 0) on the handset to erase a message during playback.
NOTE: Erased messages cannot be restored.

Taken from the 1725's User Manual:

Deleting Messages
1 Connect with the answering
system.
2 To delete selected message — Press
and release 3 while the message is
playing.
To delete all messages in a
mailbox — After you have listened to
all messages and heard the two beeps,
press 3, and then the mailbox
number.

You can download a copy of the manual at the following URL:

http://telephones.att.com/telephones_ui/support/dsp_manual.cfm?manualID=164

*4 will erase the currently playing message; *5 will erase all messages.