Toshiba TEC B-SX4 Thermal Label Printer Logo

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Anonymous Posted on Mar 05, 2011

Toshiba TEC B-SX4 paper jam - Toshiba TEC B-SX4 Thermal Label Printer

2 Answers

pkwc

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  • Expert 254 Answers
  • Posted on Aug 05, 2011
pkwc
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Size problem or type of material problem or recalibrate the sensors.
All in the owner's manaul

Mia Talyor

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  • Toshiba TEC Expert 46 Answers
  • Posted on Sep 12, 2019
Mia Talyor
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Steps To Resolve Toshiba TEC B-SX4 Paper Jam Problems:

  • Turn off the Toshiba printer and unplug it
  • Open the top cover of it and turn the head Lever to free position. Then open the ribbon shaft holder plate and the print head block
  • Remove the media and ribbon. Don't try to use any sharp tools and implements for doing this as these might damage your printer parts.
  • Remove the jammed media form the Toshiba printer and clean the printhead by removing any further dust or substances
  • Reset your printer back to default settings

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Related Questions:

0helpful
1answer

Hello my Toshiba B-Sa4TM printer states paper jam but there isn't anything jammed? i don't have a clue how to calibrate the sensors any ideas??

You may have a mis alignement of the detecting cells.
The arrow on the top part of the cells should be on the round hole on the bottom part. (Green plastic mecanism)
0helpful
1answer

Tec sx4 network

Have you checked the port Number.
Tec use port number 8000 and the standard default in windows 9100. Either you change on your printer or in the driver.
0helpful
1answer

B-sx4t keep paper jam, i was replace the media sensor ,sensor cable and mainboard but still paper jam.Any one experience this?

Paper jam:
- The label is not correctly declared.
- Callibarate the sensors (5 sensor adjust) diagnostics menu
- the silicoe support is too thick.
0helpful
1answer

The paper keeps getting jammed between the rollers

Use a special product to remove all the glue on the rubber rolls
2helpful
1answer

Barcode printer type: TOSHIBA SX4 sensor setting for thermal transfer / transmissive error msg paper jam. how to see the sensor?

Diagnostic boot
Feed PAuse button pressed and switch on Keep button prressed until message (1)Diag ...
with feed goto 5 sensor adjustements.
Pause to enter the menu
select the sensor you want to calibrate!.
Feed or restart button for 5 seconds until a star appears.
Switch off and on the calibration is stored in Eprom
0helpful
1answer

PAPER JAM

Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

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5helpful
1answer

Paper jam error message

This problem is a detection problem, due to a bad sensor selection or incorrect label size.

If the labels are white labels with a separation between each, select TRANSMISSIVE. If the labels are preprinted, select the TRANSMISSIVE PREPRINTED LABELS and set the threshold doing this.

With the printer in ONLINE, press PAUSE once, the message PAUSE appears in the display, press and hold on the PAUSE key, TRANSMISSIVE is displayed, release the key and press PAUSE until labels starts to feed, let feed some labels (5 or 6) and release the key. Press Restart and start to print.
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