Check the drain hose for any kinks,also if you use to much detergent the pump can't pump out the suds,after a few minutes the suds turn back to liquid and the clothes are wet.how much detergent are you using?should be H.E. detergent and 1/4 cup no more,if you use to much you'll get a sudsing problem and the spider gear breaks,if it breaks when the machine spins it the tub bangs all around and loudly.try running the machine with just water,let it run for a bit then drain spin it to get all the detergent out and see if that helps.while it's running if there's to much detergent you'll see it in the water it will be white,if you see this this could be your problem because you said the pump works fine.
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