Hi Liz,
Because this thread is more than a year old, I sincerely hope you figured out the solution to the zoom problem with your flash. I was having the same issue with the 550ex and found the simple solution on a forum about Canon Flash Photography.
Make sure that your diffuser panel (wide panel) is off and securely seated in the top of the flash unit. When the wide panel is in the down position, it forces the flash into manual mode at the widest setting.
Hopefully this little tip will come in handy for someone out there reading this thread.
Good luck!
Hi Liz,
Because this thread is more than a year old, I sincerely hope you figured out the solution to the zoom problem with your flash. I was having the same issue with the 550ex and found the simple solution on a forum about Canon Flash Photography.
Make sure that your diffuser panel (wide panel) is off and securely seated in the top of the flash unit. When the wide panel is in the down position, it forces the flash into manual mode at the widest setting.
Hopefully this little tip will come in handy for someone out there reading this thread.
Good luck!
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