Question about Canon PowerShot SD780 IS / IXUS 100 IS Digital Camera
Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, or the cost of repair is more than the value of the camera, they're worth a try.
Posted on Mar 20, 2011
Lens error usually comes up when something is impeding the lens from moving. Usually this happens when something has gotten stuck between the sleeves of the lens or if the camera was dropped on its lens, causing the sections to get jammed on an angle.
The best thing to do is to call a Canon Repair centre or 1-800-OK-CANON to have your camera sent in to be repaired. If the camera is still under warranty and the cause of the lens error wasn't your fault, you won't be charged for the repair. If it was due to customer error, you will be given a quote for the repair costs before having the work done.
Posted on Mar 05, 2011
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Posted on Jan 02, 2017
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