Go to control panel -> printers right click on the printer you want and click resume printer
Testimonial: "Thanks for your help! I went to Devices and Printers, right clicked on the Dell, clicked on See What's Printing, Right clicked on Printer, and there it was with Pause Printing checked. Unchecked it and my two documents finally printed."
Hi,
I am one of the Dell Certified System Expert that work with Dell Printers before.
For this case first is try to check level of Ink.
-Click start or Windows logo.
-Go to All Programs or Programs, then select the printer program folder from the list.
-Select Printer or printer home.
-Choose your printer from the printer drop-down list.
-From the Maintenance tab, Check ink levels.
If the ink level is very low to none replace the ink
If the printer level is ok, try to run the test page to check if it will print colored, if it is the issue is only in the settings of the printer.
here is how to run test print
-Click start or Windows logo.
-Go to All Programs or Programs, then select the printer program folder from the list.
-Select Printer or printer home.
-Choose your printer from the printer drop-down list.
-From the Maintenance tab, click Clean Cartridges.
For more information about your printer here is the link:
http://support.dell.com/support/edocs/SYSTEMS/PRN_V715w/en/ug/en_ug.pdf
I hope this will help you a lot in resolving your issue.
Thank you for choosing Fixya
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