It is likely the cell phone IS NOT UNLOCKED.
To get the security code/restriction code to unlock thecell phone from the current cell phone provider so you can use the SIM cardwith a different phone provider, Please click on this link and follow myinstructions :-
http://www.fixya.com/support/r4049238-unlock_cell_phone
If your phone provider does not help you then this WEB siteit provides security codes for a small price.
http://www.mobileunlockstore.com/?gclid=CKDb2_y2558CFSlJagodxBkDHw
Try this WEB sites -
http://www.unlock-free.com
http://www.unlock-zone.com/
http://www.unlocking.com/
1 - Switch ON your Blackberry 9800 Torch with your current network/service provider's SIM card.
2 - Using the menu go to Settings Menu -> SIM card and press select.
3 - While holding the SHIFT key, type mepd.(NOTE: You may not see any text appear on the screen while typing mepd)
4 - You should now see the five locking categories listed.
5 - While holding the SHIFT KEY, type mep2.(NOTE: You may not see any text appear on the screen while typing mep2).
6 - Release the shift key.
7 - You will now be prompted to enter the Network MEP code. (it will also state how many attempts left)
8 - Enter the Unlock Code.
9 - Enter Return/Enter.
10 - The Blackberry 9800 Torch should then be unlocked.
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ive tried loggin in ive have tried deleting and reinstalling I can not get on facebook I have the torch 9810
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