I have a universal remote and this is happening...any suggestions. The screen is blue with the red key . I was just watching the TV...something happened. I have a phillips universal remote
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Press the "Menu" button on the remote control and use the arrow buttons to scroll down to the "Parental Guide" option, then press the "Enter" button. Type in the default parental code "6688" if you have not set your own code. If you have set your own code, type it in. If you set your own code and forgot it, override it by using "6688." Use the arrow keys to switch the parental lock to "OFF." This allows all programs to be viewed no matter the rating. Press the "Exit" button on the remote and start watching all your channels
I had the exact problem...tried a number of things that did not work. My dog "ate" my original remote. After reading your solution I took the universal remote that was programmed to work with the tv and tried holding down each button for a few seconds hoping that one would work like the display button on the original remote. It worked.
I have a GE universal remote and the menu/info button worked for me. Again, you need to hold it in for a couple of seconds. Thanks for the help and I hope my added solution helps other people. Claudia in Minnesota
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