Can't recognise DVD RW - Sony CRX835E CD-RW/DVD-ROM (Combo) Burner

Unfortunately this disc drive is only designed to read and write to cds and can only read dvds. The ROM part means read only memory. Sorry :(

Make sure that the dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or your drivers may have been corrupted or you might have a virus run your antivrus program you might have to physically unplug the leads for this cd/dvd burner then plug them back in this should activate the found new hardware wizard or you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device click start control panel administrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps don

Hi all,

Boy, have I been having a problem. I've tried two different dvd burners, an external TDK DVD+/- RW drive and now an internal NEC dual layer DVD+/-RW drive. I have a Dell Dimension 4500 that came with a Dell branded Windows XP Pro. Have you ever tried getting support from Dell? What a freaking bad joke that is.

Microsoft says there is known problem with XP viewing a DVD+/-RW disc the same way it views a CD+/-RW disc. Problem is a CD RW uses 32 bit packets and a DVD RW uses 16 bit packets. As a result, without the fix, my computer can't recognize there is a DVD RW disk in the drive when trying to burn to it. It recognized DVD +R and DVD-R discs just fine, and I am able to burn to those with no problem.

What I want to do is image my hard drive and burn the image to DVD. That I can't do, because it always comes up with "no disk" or some variation thereof anytime I try to write to an RW disc. Any suggestions? Has anyone else had this problem?