The drive could be bad. You can find out if your computer is seeing the drive if you right click on Computer for Vista or Windows 7 or My Computer for XP and go to Manage, then click on Disk Management. If the disk is being read by windows you should see something labeled as disk 1 or disk 2 depending on how many hard drives are in your computer. If the drive is being read and not being assigned a letter you can right click on the drive in disk management and assign a letter to it.
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