Our HP Color LaserJet 2600n refuses to delete a file and therefore is blocking other print jobs. The Control Panel window says it's deleting....but it's been trying to do that for two weeks. We have turned the printer on and off. Several times. We've rebooted the computer... several times... we've downloaded the HP driver again from the HP site and re-installed it. Nothing changes. Is there a solution? Heeeelllpppp!! John H................

see HP LaserJet Pro Printers Memory is Low message displayed on the control...

HP LaserJet Pro Printers - 'Memory is Low' message displayed on the control panel HP LaserJet Pro - Troubleshoot 20.xx (memory failure) and 21.xx (print failure) error messages (ID: emr_na-c05049204)
HP Customer Support page and ensure the printer is running the latest available firmware. Print a Configuration Report from the control panel of the printer to check the installed firmware version.

If the printer supports expandable memory, you can install additional memory in the form of a DIMM. Check the printer's User Guide to see if it supports additional memory.

Break complex print jobs into smaller jobs that contain fewer pages.

If the printer is an MFP, delete stored faxes to increase available memory. Go to this document for instructions: HP LaserJet Pro MFP - Delete faxes from memory (ID: emr_na-c03264743)

Power cycle the printer to delete stored fonts or macros. It is possible to download fonts or macros in a way that power cycling the printer will not delete them; see Appendix A - Memory Allocation.

Changing some software and/or print driver settings might result in a less complex print job.

Use a different print driver. For example, a PostScript print driver will typically result in a more complex print file. If possible, try sending the file with a PCL6 or UPD printer driver.

Adobe PDF files can sometimes be very complex. Go to this document if printing PDF files is slow or resulting in memory out messages: HP LaserJet - Print job is slow or hangs in the print queue when printing Adobe PDF files (ID: emr_na-c04071740)

If the printer is connected via a network, try sending the file connected by USB cable only. This will eliminate possible network issues that are taking printer memory.

Appendix A
Memory Allocation Utilities or jobs that you download to the product sometimes include resources (for example, fonts, macros, or patterns). Resources that are internally marked as permanent remain in the product memory until you turn the product off.
Use the following guidelines if you use the page description language (PDL) ability to mark resources as permanent. For technical details, see an appropriate PDL reference for PCL or PS.

• Mark resources as permanent only when it is absolutely necessary that they remain in memory while the product is turned on.
• Send permanent resources to the product only at the beginning of a print job and not while the product is printing.

NOTE: Overusing permanent resources or downloading them while the product is printing might affect product performance or the ability to print complex pages.

Hello,

This is a common problem with Windows machines. If a print job gets corrupted in the print que it will stop and block all other jobs from printing. It will also block the job from being deleted normally. You have to stop the print que service and then delete the print jobs from the que. Here is a link to a full article that shows how to stop the que, delete the print jobs and restart the que to restore printing.

http://www.ccl-la.com/blog/index.php/how-to-delete-print-jobs-that-are-stuck-in-your-print-queue/

You need to delete all jobs in the print queue, see instructions below:

If you've ever had a print job hang, you're probably familiar with the Windows Print Spooler window. You get to this window simply by selecting the relevant printer from the Control Panel's Printers and Faxes applet (simply Printers in Vista). In the somewhat unusual event of a printer queue jam, you can go to the Print Spooler and simply delete the job. Sometimes, though, the system won't let you cut off print jobs that way: It marks the job "Deleting..." but never quite gets there, and you end up rebooting. But there's an easier way.
Open a command prompt (go to Start ' Run, then type cmd) and type the following, pressing enter after each line:
net stop spooler
del c:\windows\system32\spool\printers\*.shd
del c:\windows\system32\spool\printers\*.spl
net start spooler
In Vista you'll need to open an elevated command prompt by right-clicking on cmd.exe and selecting Run as Administrator. For those of you who remember batch files, use Notepad to save the four commands above as a batch file. I've named mine Killqueue.bat.

On the control panel (PRINTER) , Print settinGS, there must be a option to activate/desactivate print without color, only using black cartridge, you should desactivate this option and the printer will print on color.
If you couldn´t locate this option, restore the original settings on the control panel (printer) the error must be resoloved!
sorry for my english!

1. Hit start on your Windows and click 'run'. Type in cmd this will open the old version of what many call MS-DOS or C prompt.
2. At the C command type: net spooler stop
   You will get a message when the spooler has stopped. Now you need to clean out the queue.
3. Go back to start menu and click on run again. This time type:
   %SYSTEMROOT%\system32\spool\PRINTERS This will bring up the folder. Delete every file in there. (It's okay this will not harm anything.) Now you need to start the spooler again.
4. Go back to your c prompt screen and type:
   net start spooler
   This will start the spooler for you again.
5. Go check your printer queue. Sometimes you may need to f5 to refresh the screen. You did it. Your stuck files in your printer queue are all gone. You can begin printing again.
   

Cancel the printing from the PC if it cannot cancel the printing from the cancel job key on the printer itself

Here is the HP Link to the VISTA driver for  your model: 
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us〈=en&product=1814094&

just reset the printer to factory settings , use the menu to find factory settings .

to delete the print job.
shut off the printer, disconnect the printer cable to the computer.
go to strat>>printer and faxes.
open the pirnter queue. stop the print job then delete. you may have to restrat the computer.
once the job is deleted, connect the printer cable back to the computer and turn on the printer.

More information is needed! First check to see if the print job actually went to the printer. Click start-control panel - printers and doubleclick on the 2600n. Are the print jobs sitting there waiting to go out to the printer? If so, your problem is probably in the computer or the cable leading to the printer. Look for an error message in the title bar of that window. If present, it will give you a good idea what is wrong. While there, use the first menu item (printer?) to "cancel all jobs". That can take a while, even a restart. There should be a "pause printing" item. If this has a checkmark beside it, choose the item to uncheck it. In the same menu, check the "set as default printer" item. If that isn't checked, when you print you must choose the printer. So you can't just click a print icon, you have to pull down the file menu, choose print, and then the 2600n in the dialog before clicking the print button. HP printers have a utility program that can tell you what is going on. Click start, look for Hewlett-Packard or HP, then the printer name and finally something like "HP Laserjet utility". Look for error messages which give some idea what is wrong. Could be an empty cartridge, for example.