GE Phone Mod 28821FE2-A

Les,

If you want to delete the actual voice mails, you have to go through your phone company (using their keypad commands) since voice mail is only accessible through your phone (but the voice mail messages are stored through your phone company provider).

Info from the Uniden DECT 6.0 6035 Manual:

Using the Voice Mail Service If you subscribe to a voice mail service, you can use your phone to access your voice mailbox. The new message LED on the handset ?ashes and VM appears in the handset display whenever you have messages waiting in yourvoice mailbox. When you subscribe to the service, your voice mail provider provides you with the access number and the required voice mail signaling tone. You can use your phonebook to store the access number.

Resetting the Voice Message Waiting Indicator

When you receive a new voice mail message, the new message LED on the top of the handset ?ashes and
appears in the handset display. In the event your message alert tone gets out of sync with your phone company's voice messaging system, you can reset back to its original "no messages waiting" state. To reset, press and hold [?nd hs] on the base for ?ve seconds. A beep sounds and the message alert tone is reset.

Here is the manual:
Uniden 6035 1 Owner Manual

I resolved the problem but I'm not 100% sure of how I did it. If it happens again I'll try it again. I left the answering machine OFF so the Voice Mail would take any messages. A friend phoned and left a message in the VOICE MAIL, I knew this because of the broken dial tone when I went to make a call. When I erased his message the 'New Voice Message' displayed on the handset disappeared. I figure a previous caller hung up just after the voice mail picked up. It was not long enough so it did not register in the voice mail but somehow registered on the GE phone. Since there wasn't anything registered in the VOICE MAIL to erase the message was 'stuck' on the handset display. As soon as there was a message registered in the VOICE MAIL that could be erased it also cleared the message on the handset.

As i mentioned, if it happens again I'll try it to see if it works, until then I am not going to tempt fate.

Did you pick up your voice mail message?

press "mute" key to access menu, press the up or down arrow key labeled "caller ID- volume" until you get to "handset setup", press the "mute" key again, press the down or up arrow until you have "defaultsetting" selected, press "mute" key, press "1", then press "mute" once more. At this point your handset will reset clearing the indicator for all the handsets. I've had to do this twice on my phones and it worked every time.

On the newew phones 93's, you need to hold the "OFF" button till it beeps. Time should appear along with the handsets number.

Subscriber is T-Mobile@Home. First, cleared all messages from T-Mobile voicemail.

Now to fix your GE phone:


Push the program key. Select Handset Setup Push the program key Select Default Settings Push the program key Select 1 Yes. Push the program key
Hope this helps.

An alternative to this problem, i've got ...possibly its a COMCAST feature..

Call your own number which will activate the ansering option for COMCAST and then u can read ur messages. This will ge the NEW VOICE MAIL message off ur handset.

In that case i find the answering machine of the phone useless and shouldnt have put money for the same.

I have FiOs and used some of the info I gathered from this page to get my voice mail working now! To set up my voice mail I called my phone number (from the house phone), then pressed * when the automated system picked up...Your prompted to use a 4 digit pass code, which is the last 4 digits of your phone number (worked for me). From there I listened to the prompts and created a new "4 digit pw" as well as a "name password" by the end of the cycle. It then allowed me to listen to the messages on the phone and delete them! Phone finally says ready on it.

Called GE. Here's what's happening (at least with my phone). I use VONAGE as a carrier. VONAGE's package includes voicemail. I have my VONAGE voicemail account set up to take any call that comes in if the answering machine on my GE phone does not pick up -- for instance if I'm on the phone and I do not "flash" over to the incoming call, that caller will eventually be sent to my VONAGE voicemail where they can leave a message. (Otherwise I would either take the call, or, if not already in use, the GE phone/answering system would simpy take the message.) This GE phone is commucating with my VONAGE account and letting me know that I have a mesage in my VONAGE account voicemail. All I have to do is either go online and delete the messages (after listening to them of course) and refresh the page. Once the messsages are deleted, the carrier lets my phone know the messages are gone and the NEW VOICE MAIL prompt on the handset disappears. I suppose I can do it by listening to the messages by calling in and deleting through the touch pad on the phone as well.

You did record a message on the answerer, didn't you? Mine displayed that until I recorded the outgoing message for the answerer. You do not need any service from your phone provider. The answerer in the base unit simply records the caller's message when you don't answer after a set number of rings. The manual tells you how to name the handset, which is a nice feature if you don't wish to use "unit 1, unit 2, etc".