Depending on the age of your printer, and overall usage the pickup rollers tend to glaze over with use and age, you could look on ebay for replacement replacement rollers, but before you do, visually check the rollers, this requires the removal of paper from the printer and visually looking into the paper feed area, look for anything that could cause the roller not to function as it should, this could a small piece of paper left over from a previous paper jam to something that got knocked in to the printer.Once this has been checked, insert one sheet of paper and look at the feed operation when you print a "Test Page", check that both rollers are turning freely and not binding. if everything checks out and the rollers need to be replaced, try this before ordering new ones, remove the old rollers and turn the rubber pickup band inside out..I have heard that this worked and depending on your printer usage this could be what gets you by until the new roller arrives..
Leading
cause of paper jams is debris/foreign objects that accidentally fell into the
paper feed area. Please follow steps below to fix the problem:
1. Remove
the sheets of paper from the feeder.
2. Grab a
flashlight and look inside the feeder for any debris or foreign objects.
3. If
you're willing and physically able, you may also turn the printer over. Any
debris should just freely roll out from the feeder.
4. If
feeder is clear, place the printer back on the table, open the printer cover
and remove the cartridges.
5. Check
the cartridge area for any obstructions/debris in the cartridge carrier's path
or the paper path.
6. If
cartridge area is clear, close the cover.
7. Re-brick
your printer. Pull out the power supply, black box where the power cord is
plugged in at the back of the printer, and put it back after 30 seconds.
8. When
the printer turns on, reinsert the cartridges and load some paper. Try to print
a document again to verify that the problem is fixed.
If problem continues, please contact Lexmark Technical Support Center for additional assistance.
Leading
cause of paper jams is debris/foreign objects that accidentally fell into the
paper feed area. Please follow steps below to fix the problem:
1. Remove
the sheets of paper from the feeder.
2. Grab a
flashlight and look inside the feeder for any debris or foreign objects.
3. If
you're willing and physically able, you may also turn the printer over. Any
debris should just freely roll out from the feeder.
4. If
feeder is clear, place the printer back on the table, open the printer cover
and remove the cartridges.
5. Check
the cartridge area for any obstructions/debris in the cartridge carrier's path
or the paper path.
6. If
cartridge area is clear, close the cover.
7. Re-brick
your printer. Pull out the power supply, black box where the power cord is
plugged in at the back of the printer, and put it back after 30 seconds.
8. When
the printer turns on, reinsert the cartridges and load some paper. Try to print
a document again to verify that the problem is fixed.
If problem continues, please contact Lexmark Technical Support Center for additional assistance.
Leading
cause of paper jams is debris/foreign objects that accidentally fell into the
paper feed area. Please follow steps below to fix the problem:
1. Remove
the sheets of paper from the feeder.
2. Grab a
flashlight and look inside the feeder for any debris or foreign objects.
3. If
you're willing and physically able, you may also turn the printer over. Any
debris should just freely roll out from the feeder.
4. If
feeder is clear, place the printer back on the table, open the printer cover
and remove the cartridges.
5. Check
the cartridge area for any obstructions/debris in the cartridge carrier's path
or the paper path.
6. If
cartridge area is clear, close the cover.
7. Rebrick
(pull out power supply, black box where the power cord is plugged in at the
back of the printer, and put it back after 30 seconds).
8. When the
printer turns on, reinsert the cartridges and load some paper. Try to print
again.
If problem continues, please contact Lexmark Technical Support Center for additional assistance.
1. Remove the sheets of paper from the feeder.
2. Grab a flashlight and look inside for any debris.
3. If you're willing and physically able, you may also
turn the printer over. Any debris should just freely roll out from the feeder.
4. If feeder is clear, place the printer back on the
table, open the printer cover and remove the cartridges.
5. Check the cartridge area for any obstructions/debris
that could cause this error or problem.
6. If cartridge area is clear, close the cover.
7. Unplug and re-plug the printer into the power outlet
to reset it.
8. When the printer turns on, reinsert the cartridges and
load some paper. Try to print again.
ns Serif"'>6. When the printer turns on, reinsert one cartridge
first.
7. Close the printer cover and check for any errors.
8. If no error appears, reinsert the other cartridge.
Close the printer cover.
9. Replace whichever cartridge is causing the error to appear with a new cartridge.
119 views
Usually answered in minutes!
×