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Whats very common on cordless kettles is the contacts inside the base get badly caboned up, You can fix it by opening up the base, and cleaning the three contacts with a disposable nail fie. Then re-assemble and it should be fine. If you can get at it, the ring and the center contact in the bottom of the kettle can also be cleaned with the file.
A kettle not heating is either a switch, kettle wires, thermostat, or kettle heater.
Check that the kettle is plugged in tight, notice if the switch lights up when switched, then contact your local gold medal dealer for repairs. It is always cheaper to repair a gold medal kettle than replace.
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This is because there is a current leakage between the live and earth terminals of the kettle.
You see, if current leaks from live path to earth, you will get an electric shock when you touch the outer metal surface (because the metal part is earthed). To protect you, the trip switch will cut off the electricity supply.
You can try drying the kettle in hot sun. This is because the current leakage is most probably due to water leaking in to the circuitry.
You can try replacing the heating element, if it is available in the store. Otherwise do not use it. That's better for your safety.
This happened to my Alessi kettle also. I changed the fuse in the plug but the kettle is dead! Red lights are on but the heating element in gone. From what i can gather parts are not available to fix it.
sounds like the element has died. If it's still under warranty, take it back. If it's not under warranty, contact an electrician or appliance repair person. Unless it's an expensive kettle though, it's probably not worthwhile fixing, as elements can sometimes be as expensive as a new kettle
If the 'neon' light is on, the power is getting to the kettle, so if its not heating up then the element must have broken.
This kettle has a little white trip switch inside the 'socket' of the kettle (not the base unit). If its not heating, light is not on and the plug fuse is OK, then poke the white trip until it clicks.
OK, inside the unit there are three items, the heating element, thermostat, and thermal fuse.What has happened is the element got too hot and the thermal fuse opened.There is no reset button.In some cases you may run across a defective heating element or thermostat but its not common.The fix would probably be replacement of the thermostat and thermal fuse.For this, you would have to contact a small appliance repair center in your area.
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