I have the sanyo kyocera zio and it won't turn on at all. It just shut down by itself.

Hi Penn,

My name is Ryan and I work on behalf of Cricket. Does this happen while charging the phone via power outlet? Be sure that the battery is fully charged and please try removing battery and with a clean smooth cloth, wipe the battery connection points on the battery and back of cell phone device. Replace and turn back on. If you continue to experience issues, please visit a full service corp. Cricket store location for hands and assistance.

Best,
Ryan on behalf of Cricket

Your Cricket phone is under 1 year warranty, you should bring it to a corporate / full service location (which can be found on mycricket.com if you do not know where the closest one is located) and they will determine the problem and tell you if it is covered under warranty or insurance.

It sounds like it could be your battery or charging port. If it does charge it is most likely your battery, assuming it has not been damaged in any other way.

I have a sanyo kyocera and it wont get pasted the cricket loading part and it keep on saying cricket, what should i do

I have a Cricket Kyocera Sanyo Zio M6000 Android smartphone and I clicked on phone menu then settings then privacy then factory data reset my phone wouldn't turn back on so I held down up volume button and power button it turned on and I dialed *228 it said welcome to Verizon to active ur account press 1 I have Cricket so went to Cricket they told me to dial *22807 I got Cricket but still no sever how can I fix this please