Error code 05

kuda08rdb,

Are you still having problems with your 625 receiver? It sounds like you are getting a 024 error message. When you unplug the receiver and plug back in, do you ever get a 311 error message? If you are still having problems, the receiver may need to be replaced. I would be happy to further assist you if you would respond back to this site.

Ray Calo
DISH Network

fktrejo,

When you try to use the DVR features, do you get an error message (024 or 311)? Have you unplugged your 625 receiver yet? If not, unplugged the receiver for about 10 seconds and plug back in. This will cause the receiver to reboot and acquire satellite signal. When the picture comes back on, try to pause. If it still doesn't work, we may need to replace the 625 receiver. I hope this helps.

Ray Calo
DISH Network

Yes! You can definitely upgrade one of your legacy receivers to a DVR-625 receiver. I would be more then happy to assist you with this upgrade, if you decide you would in fact like to do so. In addition, since we have migrated from the 61.5 satellite orbital (no longer use 61.5), we may need to also upgrade your current satellite DISH. In order to determine what EXACTLY will be necessary for you to upgrade your system, I would need to take a look at your DISH Network account. If you'd like me to look into this further for you, please feel free to contact me directly with your information. My e-mail is [email protected]. I hope this helps & hope to hear from you soon!
-Kirstie DISH Network

The 024 message means the hard drive itself is having problems functioning correctly. Try a hard reset where you unplug the receiver for 10-15 seconds and plug back in. If the problem persists a replacement may be necessary.

The first thing you want to do is to delte that one recording. Once its deleted make sure your other events are playing well. If all is good that just simply means that one event was corrupted. If the problem keeps happing please let me know there is also some other troubleshooting that we can do to see if its a deeper issue amybe with the hard drive.

Hi I will be more than glad to assist you in this concern. First press the power button on the front panel of the receiver for 10secs. once you press it the receiver will turn off and it should turn on by itself, once it turns on by itself you will see attention 015, press the menu button on the upper left of the remote, once you see the menu button press 6, 1, 1 on the remote and it should show on the screen point dish, select on check switch, once u are on the installation summary screen, select on test and it should do a test of 1 of 3 or it depends on your sat orbital location that u have.. once its done, it will show the installation summary screen and you should see sat input 1 & 2 with port1 up to 2 or 3 depends on your sat orbital location, all the trans on the sat 119, 110 or 129 if you have should be ok and green. once you see that all ok, select done on the screen, and it will be back to point dish, select done again, and then cancel all the way out of the menu, it should show on the screen attention 015, let it finish until it download the programming guide, once its done it should show a tv pic. press the dvr button and access your recorded event, it should play the dvr event. if the problem still exist, unplug the power of the dvr from the power outlet for 1 minunte then plug it back again and it should acquire the sat signal and download the programming guide, once it shows a pic. press again the dvr button and access the recorded event. it should play the recorded event, just incase the problem still exist, check what will be the exact error msg, write it down in a piece of paper and please feel free to get in touch or you can call on 1-800-333-3474..in order to for the dish tech support replace the receiver, this is a dvr lost of function.

Not with the 625. You need the Vip622/722

hit master reset .. if that doesn't work rma the dvr needs update


Hunter

Officially, no you would not be able to since you no longer pay the $5.98 DVR fee which Dish charges for the DVR. Wish I could have given you better news. Thanks for using Fix Ya and let me know if I can further assist you.

Hard drive has gone bad - send it back.