Freezer and fridge will only get cold on the bottom shelf of both sides
I had same problem, the fan in the freezer compartment was not running, so it did not blow cold air into either compartment, my problem was the "defrost thermostat" , it is a quarter size in diameter sensor mounted on top of the cooling coil in the freezer compartment you have to take out some screws and remove a cover to reach it, its basicly a switch that should be shorted or "on" when its cold and open or "off" when its warm, it has a brown and orange wire coming out of it and cost around $30, I used a jumper wire and connected the orange to the brown and the fan would run
good luck .. Jim
Call a technician, you need a freon recharge.
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