There are a couple of things that could cause this.
1. The hoses on the back for the washer are reversed, The hot water hose is connected to the cold water faucet.
2. The hot water hasnt reached your washer when you're feeling the temperature. Let it run for a minute or so and test it again.
3.Your water heater isnt working. Check to see the water is hot from your heater.
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