Hello. Unfortunately The Gerber division of Fiskars Brands Inc is about the only company that handles replacement parts and/or repairs. Should your product still be under warranty, you are even luckier as warranty repairs are almost effortless. They have divisions globally, as I am unaware of your location - I am including the link to the North American site for contact information. If a different country is required, there is a global search feature in the top right corner of the page. Sorry I can't be of more assistance, but hopefully this will provide you with a solution. Thank You.
http://eng-ca.fiskars.com/Customer-Service
SOURCE: gerber diesel mutipliers faulty product
return it...no one really likes on multi-tool products anyway
SOURCE: I have a Gerber 400 compact sport multi pliers .
Call them and see what kind of warranty they offer. Tell them you're very upset and that you wont buy one of their products again. Maybe they will send you a new one.
SOURCE: Gerber Multi - Plier 600 Needlenose: my knife broke on my gerber 600 a friend has an ol...
no need,send your knife to gerber and they will replace it.gaurenteed for life.
SOURCE: need clip and spring button that holds pliar jaws
Don't we all! I have been looking for months and to no avail!. I will never buy Gerber again!
Hello. Your product should still be under warranty, (I believe most multi-tools are lifetime status) and warranty repairs are almost effortless. They have divisions globally, as I am unaware of your location - I am including the link to the North American site for contact information. If a different country is required, the customer service number would be your choice. Sorry I can't be of more assistance, but hopefully this will provide you with a solution. Thank You.
For warranty and repair:
http://www.gerbergear.com/index.php/service_and_support/cat_id/6
For contact:
http://www.gerbergear.com/index.php/page/contact_us
This is the link to the parent company, just in case you need to go higher on the ladder.
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