Refilled Cartridges My HP 2355 won't accept refilled cartridges. Anything I can do?

Hi paschal karl

The error code you are seeing may or may not have to do with the cartridges being refilled.

Here's the thing, yes, you can refill your cartridges or use re manufactured cartridges, but you may run into problems.
QualityLogic, one of the world's foremost quality assurance organizations, tested the performance of HP inkjet print cartridges vs. re manufactured (refilled) brands. The results: original HP inkjet print cartridges far surpassed ink refills in both print quality and reliability.

• Nearly one out of every six refilled ink cartridges tested was dead on arrival or failed prematurely

• 70% of refilled cartridges had some form of reliability problem

Count on HP original ink cartridges for consistent, worry-free printing. You may think you're saving money on re manufactured or refilled ink cartridges, but in the long run, the cost of wasted time, ink, and paper can more than make up the difference. -Source
Most people think, 'well of course that is what HP or an HP representative would say', but I have done some research and found that many others have too. Here is a perfect example of somebody who does not work for HP in any way and basically is a customer advocate (in my opinion) ;Should you refill your printer's ink cartridges? HP says no (of course) By Matthew Murray
I found the above article interesting and genuine.

To summarize, again, yes you can refill the cartridges. The printer is not programmed to reject them. Sometimes the cartridges will not work and of course because they are non HP, HP would not be able to do anything to help. HP cartridges have a 2 year manufacture warranty;Limited Warranty for HP Ink Cartridges and Customer-Replaceable Printheads for HP Inkjet Supplies, this may give you comfort knowing HP stand behind their product.

Perhaps you will find the following document helpful:
HP Printers Problem with Printhead Printer Failure Ink System Failure or...

I hope this helps.
I work on behalf of HP.

Dear jiraphe102,

Welcome, and thank you for using FixYa!

Unfortunately, you have the particular brand of cartridge that cannot be refilled. The smart chip on the original cartridge has expired; and will not reset.
You can purchase refurbished Ink online (meaning they have rebuilt the entire cartridge) at the link below.

Refurbished Ink
http://www.lainks.com/.sc/ms/pml/Inkjets--Hewlett%20Packard/Photosmart%20C4150

Or buy new cartridges.

Have a great day!

Try to reseat the cartridges into the printer.
Note that Lexmark does not recommend the use of 3rd party/refilled/remanufactured cartridges. These type of cartridges tend to degrade print quality and cartridge performance.

It means you have a faulty or incorrect cartridge installed on the right side position. It could also mean the contacts are dirty or misaligned. Remove the cartridge, clean with rubbing alcohol and reinstall.

This is not a unknown error particularly if you are using cartridges other than the HP brand. Other people will tell you it is fine to use off brand cartridges or refilled cartridges. For myself, I have never had luck doing that - on the other hand, I have never been disappointed using the more expensive cartridges recommended by the manufacturer across several brands including Epson, Canon, Compaq and HP.

Try cleaning the contacts and ink jets. You may have to replace the cartridge. If that is the case, I would return the faulty cartridge and get a store credit.

Just a few thoughts for you to consider. Thank you for using FixYa.com today.

HP printers will not accept refilled cartridges. Are you trying to replace your empty cartridges with refilled cartridges? There is a computer chip in the ink cartridge that tells the printer when it is out of ink. If you try and refill it yourself, the printer will not recognize that it has been refilled without replacing the computer chip in it.

I think your printer is telling you that it needs HP brand cartridges that are original and not refilled cartridges. There is no way to "reset" an hp printer to get it to use an off brand or refilled cartridge that has not had the chip changed.

You can pick up a good refilled cartridge at a professional company who knows about changing the chip for less then a third of the regular price of an HP cartridge in a department store. However, HP does not want you to use refilled cartridges and should something go wrong with your computer and they find out that you were using them they will void your warranty on your printer.

If you are not trying to replace HP brand cartridges with refilled or off brand versions, I suggest your return them to where you bought them and exchange them. They may be defective cartridges.

Hope this helps?

Hi

In order not to have error messages in your printer
You need to remove all the air bubbles from the cartridges
the best way when you do it alone is bu using refill clips

check here the right method

Hi pls vote us to keep us alive

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Go back to Costco, tell them the cartridge doesn't work now they've refilled it and request your money back.

Put the refund to a propriety HP cartridge.

I've had this issue. not with refills but with generic copies, some work, some don't work. That's getting towards what HP wanted when they started chipping their cartridges.

I had a similar problem and i cleaned the chip on the cartridges several times, eventually mine accepted them and started working. I turned the printer on and off several times and re inserted the cartridges before i got mine to work. This happened everytime i needed to change the ink unless i used a brand new HP ink.

Once I went to the shop and got some refilled cartridges and one of them wouldnt work at all. I presumed the old ones i had taken in would be refilled but apparently not. Anyway the shop replaced the faulty one free of charge.

Your printer is the genune hp printer. It will not show the ink level of refilled and non-HP cartridges. Try the original one the problem will get rectified.

If problem is what I think it is (that is if you cleaned whole thing and it is connected proprely), you have only one option. To buy at least three cartridges...problem is due a small trick made by HP. Printer remembers at least two cartridge serial numbers, and then wont accept refilled ones. But if you first stick one, then the other, and on the end the third one(only this one should be really full) it should reset printer and it should foul it to accept it. But on some printers it needs up to five cartridges! What a waste of money :( Anyway, hope this helps...