I apparently have not only my answering system, but also voice mail so if I turn off the answering system, everything goes to voice mail. I want to know how to get to the voice mail, in the event I might want to listen to them, but mostly I want to delete all the voice mail messages that are there. I was gone, turned off my machine and came home to this mess. HELP if possible They are Vtech phones

Apparently, you have to call the Tracfone Customer Care Center to create a voice mail feature for your current Tracfone number. Call Customer Care Center at 1-800-867-7183 to get a voice mail number and set up the option. Once you have enabled the voice mail feature, it will remain on.

I hope this helps.

Cindy Wells

It sounds like you are trying to call-into a Voice Mail
system managed by your Telephone Service Provider
(whom we used to call "the phone company").

Call your telephone service provider and ask them to
explain how to manage their "voice mail features",
apparently they have changed at least the call-into
phone number.
Good luck!
------------

On these types of systems, that's part of what voice mail is for...to catch your caller rather than just issue a busy signal. If you have call waiting, then your phone should give you a tone when another call comes in so you can answer it and put it on hold and return to the original call. Only if you don't respond to the call waiting tone will the phone then go to voice mail. If you don't want the voice mail to take calls when you are present, you most likely will need to turn off your voice mail when you are present. Then, if there is no voice mail to fall back to, the phone will give a busy signal.

Maybe the answering machine is set to pick up at say"5 rings" and the voice mail is set to pickup at "4 rings" . Change the voicemail setting to a higher setting than the answering machine. That may be the problem.

You apparently have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.

If you do not have an answering system (answering machine) on the phone, you need to purchase a answering machine or contact your telephone service provider to get Voice Mail service from them. (Most charge $3-5 per month for voice mail.) The provider will tell you what number to call to set up a voice mail message and access messages.

I hope this helps.

Cindy Wells
(for most Uniden systems with the answering system, you need to turn it on and then access the system from the handset to set the out-going message and length of incoming messages allowed.)

I resolved the problem but I'm not 100% sure of how I did it. If it happens again I'll try it again. I left the answering machine OFF so the Voice Mail would take any messages. A friend phoned and left a message in the VOICE MAIL, I knew this because of the broken dial tone when I went to make a call. When I erased his message the 'New Voice Message' displayed on the handset disappeared. I figure a previous caller hung up just after the voice mail picked up. It was not long enough so it did not register in the voice mail but somehow registered on the GE phone. Since there wasn't anything registered in the VOICE MAIL to erase the message was 'stuck' on the handset display. As soon as there was a message registered in the VOICE MAIL that could be erased it also cleared the message on the handset.

As i mentioned, if it happens again I'll try it to see if it works, until then I am not going to tempt fate.

First of all; Do you have the user guide manual? If not you can download it for free at...www.static.tigerdirect.com/pdf/panasonic_kxtg10325_manual.pdf

This manual addresses handset kx-tga 101s.

The unit lets you know when you have new voice mail, in the following ways; "new voice mail" is displayed on the handset; The message indicator, on the handset, flashes slowly if message alert is on. In order to listen to your voice mail messages, you must dial the telephone service providers voice mail access number. If the handset still indicates messages that have been listened to turn it off by pressing and holding "CLEAR" until handset beeps.

Do you subscribe to a service package that includes voice mail? If so, to use that service turn off the answering machine; And use the instructions provided by your service provider. If you want to use the answering system, call your service provider to deactivate your voice mail service. If service provider cannot do this then set the answering system "RING COUNT" so the system answers calls before voice mail. Check with your service provider to find out what the ring count of the voice mail service is , then make the answering system ring count so it answers first.

Let me know if this answered your question.

FixYa [email protected]



I’m happy to help further over the phone at https://www.6ya.com/expert/david_6df67de3b14de867

You have to change the rings from the voice mail server. If you don't know your way around the server, its best to get a local NEC tech although it is fairly simple to navigate. Depends on your skill. Typical default password for the server is NEC

For voice mail service subscribers
If you subscribe to a flat-rate service
package that includes Caller ID, call
waiting, voice mail, and unlimited
local/regional/long distance calls, please
note the following:
L To use the voice mail service provided
by your service provider/telephone
company rather than the unit's
answering system, turn off the
answering system (page 30).
L To use this unit's answering system
rather than the voice mail service
provided by your service provider/
telephone company, please contact
your service provider/telephone
company to deactivate your voice mail
service.
If your service provider/telephone
company cannot do this:
- Set this unit's "Ring count"
setting so that this unit's answering
system answers calls before the
voice mail service of your service
provider/telephone company does.
It is necessary to check the number
of rings required to activate the
voice mail service provided by your
service provider/telephone
company before changing this
setting.
- Change the number of rings of the
voice mail service so that the
answering system can answer the
call first. To do so, contact your
service provider/telephone
company.