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Posted on Feb 17, 2011

The mouse pad is way to touchy,i touch it and the whole page scolls all the way down or up...are there settings for this

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  • Contributor 38 Answers
  • Posted on Feb 17, 2011
Anonymous
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Joined: Feb 12, 2011
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This happened to me. I had to replace the mouse to solve the problem.

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0helpful
1answer

My touch pad not working probably .

Adel Heider,

You may want to first download the driver and install it into the system from the link below.
Inspiron 1545 Drivers Download Page
http://dell.to/14IpAJU

Erratic Pointer Movement


Here are some easy steps to take to determine the problem with a touch pad demonstrating erratic pointer movement:
  1. Get the latest driver from support.dell.com - Most problems can be corrected with a simple driver download. This should always be one of the first steps when diagnosing any touch pad problem.
  2. Check for hand and finger placement - The most common cause of random pointer movement is that the touch pad senses a finger or part of the hand near the surface of the device.
    • Have the customer attempt to use the touch pad normally but to pay attention to the location of his or her hands and fingers. Are any straying too close to the touch pad?
    • Adjust the Touch Sensitivity and TouchCheck settings in the Touch Pad Settings section of the Dell Touchpad Properties.
  3. Try an external mouse - Does this problem happen with an external mouse attached?
    • The Device Select section of the Dell Touchpad Properties has options to enable or disable the touch pad or external mouse. Try several combinations of these settings.
    • If the problems only occur when the touch pad is enabled and do not occur any time a mouse or other external device is used, then the issue is related to the touch pad.
  4. Check for mechanical problems - If the problem cannot be corrected by adjusting the settings mentioned above and only occurs with the touch pad enabled, then this could indicate a mechanical problem.
    • Press down on the palm rest on first the left side of the touch pad and then the right. See if the cursor starts moving on its own.
    • Run Dell 32-bit Diagnostics and try to recreate the problems there. If either of these situations occur, then replace the palm rest.

No Pointer Movement


No pointer movement from the touch pad (or track stick, if available) usually is the result of one of two things: The touch pad has been disabled in the driver interface, or the touch pad cable is damaged or disconnected. Follow the steps below to determine the problem.
  1. Connect an external mouse - In either situation, an external mouse should still function. If it does not, try booting into Safe Mode and testing both devices again.
  2. Enable the touch pad in the driver settings - Using the external mouse (or key strokes if no mouse is available), go into the Dell Touchpad Properties. Go to the Device Select section and enable the touch pad. If already enabled, get the latest driver from support.dell.com.
  3. Test the device in Dell 32-bit Diagnostics - To eliminate a potential software problem, run the Dell 32-bit Diagnostics and test the device here.
  4. Check for mechanical problems - As a last resort, press down on the palm rest where the touch pad connector is located on the system board. If the pointer reacts in some way, then the cable may just need to be reseated. Otherwise, replace the palm rest.

Thank You,
Dell-Jesse L
Dell Social Media and Communities
1helpful
1answer

For my compaq tablet tc4400, the right side of the touch pad has a column of horizontal lines that I believe HP calls the "scoll zone." The problem is for a right hander as myself, whenever my...

Go to control panel -> Mouse -> "Device Settings" tab (has the synaptics logo to the left of it) -> Select your touchpad -> "Settings" -> expand "Scrolling" -> "One-finger Scrolling" -> uncheck "Enable Vertical Scrolling" and also uncheck "Enable horizontal scrolling"

If you don't have "Device settings" in the mouse setting window, then you need to install the drivers from http://www.synaptics.com/support/drivers
1helpful
1answer

The touchpad pointer is becoming increasingly erratic. For example it will not point easily where i am trying to locate;it jumps at random around the screen; it highlights without this function being...

Try going into control panel & find the mouse section. See if you can adjust the sensitivty down. You may have a program built in from acer to adjust this too. I reccomend turning off the tap feature on the mouse pad. When they get old they get real touchy. If turning the sensitivity down doesn't work, you can try & see if there's an updated driver or re-install the old one. If all else fails,it's time to head to ebay to find the touch pad.
0helpful
1answer

Have a Satellite P 305D-S9800; scoll bar will not pull down by mouse or touch pad; as soon as I let go it jumps back to the top please help

The "Touchpad is very sensitive; if you look while scrolling, the "scroll-bar" will turn (Blue), click on the ("scroll-bar"), until it turn "Gray." Note: "You ca use the Pointer Device / Touchpad without using the Scroll-bar, basically anywhere on the screen; ("bottom scroll-pad" = left to right"), and ("right -side edge scroll-pad = up & down").
0helpful
2answers

I am having major problems with my touch pad. it

did you fiddled on the sensitivity settings? look for the mouse icon in the control panel
0helpful
1answer

Touch pad not working

Yes, Allyce, it is all in the wind.

Actually, you are probably tapping the mouse pad with your thumb while you are typing, and do not even notice it. It use to happen to me all the time until I purchased an HP that has a button above the mouse pad to shut it off.

Just start typing with your thumbs held high, and you will be ok.
0helpful
1answer

Touch pad is too touchy

Check in the control panel and get in the mouse program, usally there is the program of your touchpad.
0helpful
2answers

Turn off touch pad

When you are booting up from a cold shutdown, Tap the F2 key until you enter the Bios/System Setup Pages. Usually you use the Alt+P key combination to navigate in these pages, but there should also be a legend at the bottom of these pages to indicate what keys change pages. In these pages you will come upon your option to choose pointers. One is usually, glide pad + mouse. I'd try that first, as it senses when a mouse is attached and disables the glide pad. However, this doesn't always work with Dells. So, if that is the case, choose Mouse Only for a PS2 Mouse and or Serial for a USB Mouse.

The Glide Pad is found in the Control Panel, Mouse where you have a property tab that has the settings for your glide pad. Besides setting pressure sensitivity you can also disable it in some Dell Systems.

If none of this works for you, look on the bottom of your laptop for the Service Tag number and send that set of numbers and letters to me using the comment box below and I'll find you the driver update that should repair your Glide Pad.

As always, please rate all our solutions on FixYa.

Always here to help,
Worldvet
0helpful
1answer

Touch pad

config for touch pad is in control panel,mouse.
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