Other steps to help diagnose:
First we will diagnose the XR Frame, the Anderson Connector, and the Communication Card. Then you will reseat the XR Communication Card. Then we will slowly introduce the batteries into the XR Frame to see if anyone of the batteries is causing the issue.
Step 1: Remove all of the batteries from the XR Frame.
Step 2: Disconnect the XR Frame from the UPS by removing both the Anderson connector and the RJ14 Communications Cable.
Step 3: Reseat the Communications Card from the rear of the XR Frame.
--> You may need a flat head screwdriver to remove the 2 thumb screws located on the far left and right of the card.
--> You will also want to make sure that the Black Frame # selector (small black rectangle with a small white arrow)is switched to the correct number -- in your case 2. This switch is located on the card you just reseated.
Step 4: Allow the UPS to see that the XR Frame was removed.
--> You can verify this by using the Powerview display: Menu > Diags > Batteries > *here you will have the option to select 'FRAME 1 OF 1' or '1 OF 2' ... You want it to say 1 of 1.
Step 5: Reconnect the RJ14 Cable.
Step 6: Reconnect XR Frame, with no batteries installed.
--> You will want to make sure that the XR Frame comes online by itself. You should see the frame number in red letters/numbers and you will see a green light on the Communications Card. If the XR Frame does not come on then you may have a problem with the Anderson Connector, the RJ14 Cable, or the Communications Card itself -- contact me for help here.
Step 7: If the XR Frame is on, reintroduce the batteries into the XR Frame one at a time making sure that you can see the number of batteries increase in the Powerview Display.
--> If the E0 error appears again after introducing a battery, then remove the battery, set it aside, and continue inserting the remaining batteries. Repeat this step if the E0 error appears with another battery. If the problem is fixed and you had to set aside batteries -- then all you will need to obtain replacement batteries -- contact me for a quote.
After you follow these steps very carefully, you should know what is causing the error or have it fixed altogether.
Let me know if this helped :-)
If you need Datacenter, UPS, Surge, or Power Related help contact:
[email protected] with Power & Systems Innovations 800.260.2259 or go to our website: http://psihq.com/
•• If this helped - click the green 'HELPED' :-) ••
Eric with UPS Power Solutions here. Wow!! Did he really not answer the question?!?
E0 - There are several possible condition which would cause the error.
Check the Battery Voltage from the SYMSTRF or SYMINlF using Power View STATUS info. Also, check the Battery Voltage from the XR using PowerView DIAGS Batt frame 2 of 2 RAW STATUS information? There should not be a difference between these two frame DC bus values. Once you have verified a voltage difference between the Main Frame Batteries and the XRFrame batteries, have the customer remove the Power cable and look at the Anderson Connection to check whether or not one of the PINS is Receded inside the Andenen connector. It maybe the Main Frame or the XRframe connection, make sure you have customer check both ends of Power cable. If the pins on Power cable are good, but the voltage between XR Batteries and Main Frame batteries have a voltage difference, have the customer swap the batteries from the Main Frame into the XR frame and Vice Versa. If the there is a recessed pin, this may require replacement of the power cable.
Check the Battery Voltage from the SYMSTRF or SYMfNlF using PowerView STATUS info. Also,
check the Battery Voltage from the XR using PowerView DIAGS Batt frame 2 of 2 RAW STATUS
information? There should not be a difference behveen these two i?ame DC bus values. Once you have
verified a voltage difference between the Main Frame Batteries and the XRFrame batteries, have the customer
remove the Power cable and look at the Anderson Connection to check whether or not one of the PINS is
Receded inside the Andenen connector. It maybe the Main Frame or the XRframe connection, make sure you
have customer check both ends of Power cable. If the pins on Power cable are good, but the voltage between
XR Batteries and Main Frame batteries have a voltage difference, have the customer swap the batteries from
the Main Frame into the XR frame and Vice Versa. Ifthe there is a recessed pin, this may require replacement
EO -There are several possible conditions which would ause this error:
1. 3 Volt difference between battery voltage of XRframe and Main Frame
2. Fuses are faulty on XR Frame
3. Problem at the VDC Bus of XR Frame and or Main Frame
4. One of the pins on the Anderson Connection is receded which causes an open connection between Frames.
of the power cable.
4. One of the pins on the Anderson Connection is receded which causes an open connection between tiames.
EO - There are several possible conditions which would ause this error:
Wwoiewrdsklfjfdsdfsdfs
The first thing is to make sure the interconnection between the main module and the extended run is properly making contact
Next is to verify the XR battery cabinet voltage is according the battery charging voltage (normally 137 Vdc). Power View will confirm this voltage.
My favorite is to load test the batteries module individually and make sure the batteries are good.
If there is a +/- 3 volts difference between the UPS and the extended run module E0 alarm would be indcated.
8,350 views
Usually answered in minutes!
×