Before calling service technician, open following link for Rheem
troubleshoot resources including error codes and typical manuals.
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html
Recall website:
http://www.tankless-recall.com/tanklessSearch.aspx
Error code C2 13 call Rheem.
Read manual cover-to-cover to make sure your tankless water heater
receives yearly maintenance required for unit to continue working.
Tankless are maintenance heavy which can quickly eliminate any promised
energy savings unless you de-lime and troubleshoot and read
tips-and-tricks others have written and glean information from service
technician who visits your house. Mostly glean how much tankless repairs
and parts cost vrs buying whole new tank-type gas water heater at local
box store, since all costs are energy.
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