Rheem RTG-74PVN-2 Natural Gas Pronto Whole House, Natural Gas, Tankless Wat Logo
Posted on Feb 16, 2011

RTG 74-PVN-2 Rheem tankless water heater. Works fine for a month or so at a time, then I get C2 - 13 error code. Did I hear this model was recalled?

1 Answer

A

Anonymous

Before calling service technician, open following link for Rheem troubleshoot resources including error codes and typical manuals.
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html
Recall website:
http://www.tankless-recall.com/tanklessSearch.aspx
Error code C2 13 call Rheem.

Read manual cover-to-cover to make sure your tankless water heater receives yearly maintenance required for unit to continue working.
Tankless are maintenance heavy which can quickly eliminate any promised energy savings unless you de-lime and troubleshoot and read tips-and-tricks others have written and glean information from service technician who visits your house. Mostly glean how much tankless repairs and parts cost vrs buying whole new tank-type gas water heater at local box store, since all costs are energy.

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Open following links for Rheem troubleshooting resources, including Rheem chat, error codes, and possible manual.
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Error codes are considered start-point for troubleshoot.
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http://waterheatertimer.org/pdf/Rheem-error-code-C7-76.pdf
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http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html
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The word maintenance is used throughout manual, indicating that tankless are a yearly budget nuisance
http://waterheatertimer.org/pdf/Rheem-RTG74IndoorOutdoor_owners.pdf


Open following link to view fixya questions on 1 model of Rheem tankless
Some older questions have information that is useful, and varied
This will give you cross section of problems that are faced by others with same/similar product as yours.
http://www.fixya.com/tags/rtg_74pvn

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http://waterheatertimer.org/How-to-install-gas-water-heater.html
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Add a comment for more free help.
Also take advantage of fixya expert assistance live.
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If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

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