The Renaissance and a few other models require a series of steps in troubleshooting, done in specific order, to diagnose the problem. The vacuum, hose, wands, and power nozzle need to be taken to an authorized Aerus Electrolux shop for this. The service manual is only available to the service techs, and franchise owner.
If these steps aren't followed, additional problems may result.
Things you can check include:
1. Afterfilter. This is located beneath the on-board tools. Open the access door to the tool holder by pressing latch at front of door. Squeeze clips at the front of the tray and lift to remove. If the filter is dirty, replace it. Turn vacuum on and see if it works.
2. Check for clogs in hose, wands, and power nozzle.
Disconnect hose, hold one end up, and drop a coin in. Lift end of hose so that the coin drops out. If it doesn't there's a clog that needs cleared. You may be able to do this by attaching the hose to the blower hole, placing the other end into intake and holding it there, and turning on the vacuum. If this doesn't work, it will need to be taken to the Aerus shop for clearing.
Visually check wands for a clog. A clog in the wands can be cleared with a broom stick or similar item.
Visually check the power nozzle from the bottom and the wand connection. If no clog is seen, try dropping a coin into the wand connection and seeing if it drops through. A clog here can be cleared using a wooden spoon handle or similar blunt stick.
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