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Re: How to program so when someone is on a line, their...
You have 24 buttons that can be anything. The key is PROGRAM press the button and dial 1 + the extension and STORE or SAVE. The "1" tells it to be an extension. You press PROGRAM on an idle phone.
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When you press PROGRAM ** on the right phone, it won't beep at you. By default, extension 101 is a programming phone. Access can be granted to any and all phones.
It requires access to system programs 003 and 004. That can be done from the extension authorized for programming, usually extension 101. There is no "swap" command and we usually move the hardware at the frame rather than in software, but you can do it if you find a vacant number. An example would be to swap 102 and 108 you make 102 some other extension, like 402, then make 108 102 and then 402 108. Yeah. Sure.
Anyway, the user's guide (UG) for your specific system (not the phone) has instructions for the System Manager that details how to program Extensions and Names.
Your Panasonic dealer can access the special programming to increase the volume to all extensions. That would mean ALL lines to ALL extensions. You might want to keep a log of incoming calls to see if it really is all lines before you take that solution. It may be just a single bad line.
A couple of ideas. Have the receptionist call you and verify that they are really at the extension you're calling. Then make sure you turn on Call Waiting Intercom on that phone. From the intercom on the reception phone, dial *7311 for Intercom and *7321 for Outside lines.
Now the phone will soft ring and visual indication when you get a second call if you're phone is busy.
If you've mapped a button to ring the receptionist and it's not working, you may have unprogrammed the button. That's reprogrammed by PROGRAM, the button and 1 plus the extrension (usually 101) and STORE or ENTER to save. PROGRAM exits programming.
I'm guessing you're using the Digital XDP port. Each of the phones has an extension and that 2nd extension number has to be added to the ICD group as a phone for the lines to blink or ring on the 2nd phone.
If you are using this phone on a Panasonic KX-TDA 30/100/200/600 system. From the Switcboard / Main telephone or Managers phone with the handset on the cradle/hook press Program * * or Program * # followed by the system password ( default is 1234). Now press 004 and then ENTER. Enter the extension number you want to change. Now enter the name (the same way as texting on a cellphone) To save the changes press AUTO DIAL / STORE. To go to the next extension press NEXT on the screen. When you are done lift the handset and put it down to exit program mode. PLEASE rate/vote this answer if it was helpfull. THANK YOU
Did you do any programming? By default, the phones have SCO's mapped to each of the buttons, so you should be able to access all lines on all phones. Now, ICD groups control how they ring, and by default they don't exist.
Since your 76xx phone could be plugged into any of 5 phone systems running any version of the software, it would be best to contact your installer for programming.
Panasonic KX-T7630 , to turn off the message light when their are no messages do the following.... go to the phone that the light is lit up....push Sp-phone.... enter *700 and the ext number.That should take care of the problem. :-)
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