There are two reasons for the lock to remain locked. One: the thermostat/wiring failed. This results in the oven's control still believing that the oven is too hot (over 450 degrees) and thus will not unlock. The other possible problem is that the unlock mechanism failed.
You can try to unlock the oven manually. (For some ranges, you can do this from the back of the range.) Please add a comment with the model of the oven/range for more assistance.
I hope this gets you started on solving the problem.
Cindy Wells
Good Morning friend, thank you for your post!
I understand that your Frigidaire range is not allowing you to cancel and you are unable to use the oven. I would suggest holding down the "Cancel/Clear" button for ten seconds and that should cancel the self-cleaning. If that does not work I would recommend a reset on your range, you can do that by flipping off the household circuit breaker for ten minutes. I hope this has been helpful. -Matt
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