If all you hear is just a beep when you send the print command, the print signal is working, there is simply no video present on the printer side.
Check the video cable or replace it if needed. Also, check video output settings of the ultrasound system. Sometimes, the S-VHS or Y/C is selected and won't generate a CVBS signal (composite video signal) and that is what you need for the printer. Please select composite video instead of S-VHS in that case.
This sounds mostly to be the remote jack is broken or the pins on the jack need to be resoldered.
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