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Posted on Apr 24, 2017
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We have cox as an internet provider; last night we were unable to send mail thru apple mail it was giving a message that the server was not available; however we had internet access. I called Cox to trouble shoot we unplugged everything and then reboted the apple router and the cox modem. The modem is working because once connected directly to my lap top we have internet access and are able to send and receive mail. The apple extreme router never came back up we have a constant amber bliking light I have tried numerous times to reset the router without success. Any ideas?

1 Answer

john h

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  • Apple Master 29,494 Answers
  • Posted on Apr 24, 2017
john h
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Try reboot of router if it doesnt replace router it has failed

5 Related Answers

Joaquim Martins

  • 1128 Answers
  • Posted on Dec 29, 2009

SOURCE: airport extreme that is constantly flashing green

yes if only one location has this problem, the airport has now top security level because of latest theaths. it's normal.

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Anonymous

  • 233 Answers
  • Posted on Feb 12, 2010

SOURCE: DHCP problems for wired devices on my network

Dear calbearsgo,

Can you make sure your 8-port Netgear switch have no IP or has DHCP Server.
Or did you try to connect your Apple Extreme Base to the Netgear switch using Cross Cable?

Anonymous

  • 440 Answers
  • Posted on Mar 06, 2010

SOURCE: Everything working fine until 9pm

Try doing a Trace Route on DOS ;

Open DOS - Start > click Run > type "cmd" = DOS

DOS COMMAND

tracert www.yahoo.com

IF THE RESULT WILL SHOW A " * " or timeouts then it is something to do with your line or if the response time is very high like 100ms 200ms 300ms then it is something to do with the line indeed ( normal = 1 ms - 50ms)

Anonymous

  • 10406 Answers
  • Posted on Jul 22, 2010

SOURCE: apple extreme router will not find the new ip

Turn the cable-modem off.
Turn the router off.
Turn your computer off.
Turn the cable-modem on, and wait until its lights settle-down to the usual "pattern".
Turn the router on, and similarly wait.
Turn your computer on, and similarly wait.
You should now have Internet access.

Anonymous

  • 136 Answers
  • Posted on Jan 18, 2011

SOURCE: I have an apple router.

It's a common problem with wireless routers, especially with certain ISP's, there's several theories about why this happens including cheap parts and software on the routers but it can be much worse if it's over a cable connection. Possibly because the MTU is higher on cable networks than wireless ones. This issue doesn't seem to affect wired connections to the routers as much. ie you may still get a working wired connection even if the wireless isn't working.

Certain makes are known to behave this way, with certain ISP's. eg in england there's a cable company called virgin media, belkin routers really don't seem to like them, but netgear seem to work much better, which is probably why virgin recommend netgear and will only supply netgear routers themselves.

Try changing the channel id if it's wireless, as there may be a lot of interference around you and this may or may not have a bearing on this issue. If that doesn't help then ask your isp what make they recommend as they should have an idea of what will work best, at least the tech support dept should.

In my opinion the best makes of routers are netgear and linksys. I also like belkin although they aren't as good as they used to be, and as mentioned can suffer from this problem quite badly in some cases. As you are with a cable

You will never completely eradicate this problem, all wireless routers will need resetting now and again, but it should be weeks or preferably months between each time. Cisco routers may be more reliable but they're business routers and are very expensive, and probably a bit more complicated to setup.

ps. I used to work for virgin media as tech support.

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1helpful
1answer

Help yahoo com

Symptoms You can try these basic steps to troubleshoot Mail on your iPhone, iPad, or iPod touch. If you see a specific error message, follow the basic steps, then the steps for that error message. For example, you might see one of these messages:

  • Cannot get mail
  • Unable to move message
  • Username or password is incorrect
  • Relaying denied
  • Email address rejected by the server
Resolution First, try these basic troubleshooting steps:
  1. Tap Safari and load a webpage. If you can load a webpage, then your device has Internet access. If you can't load a webpage, check your Wi-Fi connection or try a different Internet connection:
    • Try a different Wi-Fi connection.
    • If your iOS device has an active cellular data plan, tap Settings > Wi-Fi and turn off Wi-Fi.
    • If the affected email account is provided by your Internet provider, see if your issue is resolved while connected to your home Wi-Fi network.*
  2. Log in to your email provider's website to make sure that the account is active and the password is correct.
  3. Make sure your settings are correct using Mail Settings Lookup.
  4. Restart your iOS device.
  5. Delete the affected email account from your device.
    1. Tap Settings > Mail, Contacts, Calendars.
    2. Tap the affected email account.
    3. Tap Delete Account.
    4. Add your account again.
* If you can only use your email account while connected to your home network, this might be a limitation put in place by your email service provider. For help, please contact your email service provider.
Follow the steps below for specific alerts.
"Cannot get mail" Make sure you entered the correct password. If you enabled two-step verification through your email service provider, contact them to see if you need a special password for your iOS device.
"Unable to move message"
  1. Tap Settings > Mail, Contacts, Calendar, then tap your email.
  2. Tap Account.
  3. Tap Advanced.
  4. Tap Deleted Mailbox and make sure it's set to Trash.
  5. Tap Advanced > Account, then tap Done.
    Note: If you see the issue again, repeat steps 1 through 3, tap IMAP Path Prefix, then Inbox. After you make your changes, tap Account, then Done.
"Username or password is incorrect" with POP3 account Before you check your email on your iOS device, close it on your computer and other devices.
To see if your account is a POP3 account use the Mail Settings Lookup tool or:
  1. Go to Settings > Mail, Contacts, Calendars and tap the account.
  2. Look for the label POP ACCOUNT INFORMATION.
If your email provider offers IMAP, remove the POP3 account, then add the account with your provider's IMAP settings. POP3 communicates with one mail client at a time. If more than one mail client tries to connect, you might see a username or password error.
"Relaying denied" or "Email address rejected by the server" when you try to send email This error indicates that either an email address is incorrect or your settings aren't correct for your current connection. Make sure the email address is correct for messages in the Outbox or try a different port:
  • If you're on a Wi-Fi network connected to the same network as your email domain, such as your Cable or DSL provider, try port 25:
    1. Tap Settings > Mail, Contacts, Calendars.
    2. Tap your email account, then tap Account.
    3. Scroll down and tap Outgoing Mail Server.
    4. Tap Primary Server, then tap Server Port.
    5. Delete the current port and enter 25.
    6. Tap Done.
  • When you connect to a cellular data or a different Wi-Fi network, you need to use an alternate port and authentication, if your email provider supports it. The most common alternate ports are 465 and 587. Check with your email provider for specific settings.
If you still can't send email, you can set up an alternate SMTP server.
Get help troubleshooting iCloud Mail.
Aug 29, 2014 • Yahoo Mail
tip

Huge list of SMTP server settings from providers Worldwide A-C

Provider - SMTP server


12 012.net.il
191 mail.191.biz
191.it mail.191.it
Access4Less smtp.access4less.net
Active Network smtp.activenetwork.it
Actrix Networks mail.actrix.co.nz
Adelphia mail.adelphia.net
akfree smtp.akfree.it
Albacom relay.albacom.net
albacom smpt.albacom.net
Albacom smtp.albacom.net
alcotek smtp.alcotek.it
alice out.aliceposta.it
aliceposta.it mail.tin.it
alise outmail.f2s.com
AOL smtp.aol.com
Arnet smtp.arnet.com.ar
Aruba smtp.aruba.it
AT & T Wireless smtp.attwireless.net
AT & T Worldnet imailhost.worldnet.att.net
atlanet smtp.weblinea.it
atlanet smtp.atlavia.it
Auna smtp.auna.com
Bahrain Telecommunications Company batelco.com.bh
Barak I.T.C mail.barak.net.il
basilicatanet.it mail.basilicatanet.it
bella.ci bella.ci
Bellsouth mail.bellsouth.net
Bezeq International mail.bezeqint.net
Bezeqint mail.bezeqint.net
Bitstop pangasinan.com
Blu.it smtp.blu.it
Bluebottle mail.bluebottle.com
bluelight.com smtp.mybluelight.com
Bluewin mail.bluewin.ch
BlueYonder smtp.blueyonder.co.uk
bol.com.br smtp.bol.com.br
BRTURBO smtp.brturbo.com.br
BT Internet mail.btinternet.com
BT Openworld mail.btopenworld.com
BTClick smtp.btclick.com
BTTB mail.bttb.net.bd
BusinessServe smtp.businessserve.co.uk
Cable One mail.cableone.net
Cableinet smtp.blueyonder.co.uk
Caiway smtp.caiway.nl
Callsouth - Broadband smtp2.callsouth.net.nz
Callsouth - Dial up smtp.callsouth.net.nz
Cantv.net mail.cantv.net
cegetel smtp.cegetel.net
Chariot Netconnect mail.vic.chariot.net.au
charter pop.charter.net
Charter mail.charter.net
cheapnet smtp.cheapnet.it
chello.pl mail.chello.pl
ciaoweb ciaosmtp.ciaoweb.it
Cingular smtp.mymmode.com
Ciudad smtp.ciudad.com.ar
Claranet relay.clara.net
Clear Net smtp.clear.net.nz
click21 smtp.click21.com.br
Club-Internet smtp.club-internet.fr
collegeclub collegeclub.com
Colt.net (Germany) smtp.ipmail.colt.net
Columbia Power and Water mail.cpws.net
Comcast smtp.comcast.net
Comcast smtp.comcast.net
Cox - Central smtp.central.cox.net
Cox - East smtp.east.cox.net
Cox - West smtp.west.cox.net
Cultura smtp.cultura.com.br
CWCom smtp.ntlworld.com

See also:

Huge list of SMTP servers D-K

Huge list of SMTP servers L-S

Huge list of SMTP servers T-Z
1helpful
1answer

WorkCenter M118 it stop sending scan over email. Insted of sending it print the NDR with error E11202

Solution : Make Sure the SMTP (Mail) Server is an Open Relay Server or Uses POP-Before-SMTP Authentication The mail server being used must be an Open Relay server or use POP before SMTP authentication. If the mail server being used requires SMTP authentication, the scan to e-mail process will fail. The WorkCentre is unable to access the mail server when SMTP authentication is required. Contact your Internet Service Provider (ISP) or System Administrator for additional information.
NOTE: The WorkCentre was designed to send e-mail through internal corporate mail servers. In most cases, if using your Internet Service Provider (ISP) mail server, the scan to e-mail process will fail because most ISP mail servers require SMTP authentication to send mail. Contact your ISP for additional information.
0helpful
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Emails no longer come to Outlook but to internet provider (Cox)

Hi Martha,

When you logged in to webmail did it ask you to change your password? Does a box popup in Outlook asking you to change your password as soon as it opens?

If it does just enter your new password in the outlook window.

username: yourcoxusername
pass: your new webmail password
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1answer

Can recieve messages,cannot send messages...have been thru tools/internet accounts, etc

check your mail service provider to make sure you are inputting the correct mail server. Sometimes they are not always the same as the sending.
0helpful
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The mail function works fine on my home wireless network, but won't work on the office wireless network. I've occasionally found this problem with some hotel wireless systems. Other internet functions...

the mail is needing two servers to work:
- pop server to get your mail, you can acces to it everywhere
- smtp server to send mail, you can only use it from your home wifi.

To send mail from evrywhere, you had to go on your provider website
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My email just keeps loading ,it wont let me open any pages

Hello
It could be there is one message still on the server that is hanging the download. Two questions:
1) What email program are you using? 2) Do you know how to check your e-mail using your Internet Service Provider's webmail access?
If you don't have an answer to 2), usually you take the part of your e-mail address after the @ and go to a web page with an address something like: webmail.cox.net (that would be the address if your email is @cox.net, for example). Once there, you will be asked to enter your user name (the part before the @) or your full e-mail address, and your e-mail password.
That way, you can quit your e-mail program so the messages stop loading, and then instead look at all your messages online.
If you see one that looks like spam, or that has a huge file attachment, or that just looks odd, consider deleting it (you can always drag it out of the trash later).
If there is a bad message, it will usually be the next message online after the last message your email program was able to download.
So, give that a shot, and see if it clears up the e-mail loading issue. If not, or if this doesn't make sense, send a comment and I'll answer any questions you have then.
All best, cordwainer
0helpful
1answer

Since last night i have been unable to send any e-mails i have the free aol service

Have you unwittingly changed one of the settings regarding SMTP or other server settings on your Mail client, this would prevent you from sending mail.

If you can still recieve mail then this means that only the outgoing server is affected, so again check your SMTP configuration or phone AOL.
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E-mail pictures using Kodak EasyShare software

when I send a picture, the envelope shows sending but it never goes thru to the recipient.
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