I installed a new black ink cartridge. The printer won't print. The red ink light is on permanently. I have pressed it for 6 seconds, but it and the green light just flashes continously. I have waited for 5 minutes, nothing happens, it keeps flashing.

This hapens when refilled cartridges are installed in the printer. To rectify the problem, look for the 'Resume button' normally black with a red circle around an arrow head pointing towards you. With the printer powered on, press and hold this button down for about 10 seconds. The error code will usually clear and the printer will print but the orange lights will still flash.

I hope this will help you :)
* Green Power light flashes- The printer is receiving a print job, replacing an ink cartridge, charging ink, or cleaning the print head.
* RED paper light is On- If the CD/DVD try guide is open, close the CD/DVD tray guide, load paper, then press the paper button. Your paper ran out or multiple sheets loaded at the same time . Load paper and press the paper butoon to resume printing.
* RED paper light flashes- Paper is jammed in the printer. Press the paper button to eject the jammed paper. If the light is still flashing , open the cover and remove all paper, including any jammed or torn pieces. Then reload paper and press the paper button to continue printing.
* RED Ink Light Flashes - One or more cartridges are low on ink. Check the message that appears on your screen to determine which cartridge is low, or follow the instructions in " Checking the Ink Supply". Make sure you have a replacement cartridge.
* RED Ink Light is ON- One or more cartridges are out of ink or not installed. If you have just installed a new cartridge, it may be incomaptible with the printer or incorrectly installed. Reinstall it or replace it with the correct cartridge
* RED Ink and RED paper lights flash alternately- The CD/DVD tray guide was left open when you turned on the printer or when printing on paper. Just simply close it/
* Green Power Light is Off; RED paperand RED Ink Lights flashing- Paper may be blocking movement of the print head. Turn off the printer, then open the cover and remove any jammed paper or other foreign objects. Turn the printer back on again. Or it may have an internal error. Turn off the printer, wait a few seconds, then turn it on again.

1. Make sure the printer is on and open the printer cover

2. Make sure the printer is paused and the output tray at the front of the printer is lowered

3. Hold down the cleaning button for three seconds until the print head moves slightly to the cartridge replacement position, and the power light flashes when the print head is in position. Do not move the print head by hand, it will be damaged

4. Lift up the clamp that holds the cartridge you want to replace as far as it will go.
5. The cartridge will rise partly out of the cartridge holder. For black ink replacement, lift up only the smaller clamp on the left.
6. Lift the cartridge out of the printer and dispose of it properly.
7. Remove the cartridge from its protecting bag. Remove only the yellow tape seal from the cartridge. The yellow tape seal must be removed. Leaving the tape on when you install the cartridge will permanently damage it. Do not remove the tape seal from the bottom of the cartridge.Otherwise ink will leak.
8. Lower the ink cartridge into the cartridge holder with the label on the cartridge face up and the arrow on the cartridge pointing to the rear of the printer.
9. Press the ink cartridge clamp down until it locks in place. Do not press the cartridge itself.
10. Press the cleaning button. The printer moves the print head and begins charging the ink delivery system. This process may take a few minutes to complete. The power light continues to flash while the printer performs the ink charging operation.
11. Never turn off the printer while this light is flashing. Doing so can result in incomplete charging of ink. Even if you do not press the cleaning button, the printer moves the print head and begins the ink charging process about 60 seconds after you replace the ink cartridge.
12. When the ink charging procedure is finished, close the printer cover.

1. Load letter or A4 unused plain white paper into the input tray.
2. Press Setup.
3. Press 6, then press 2.

This selects Tools and then selects Align Print Cartridge. The HP all-in-one prints a print cartridge alignment sheet and aligns the print cartridges. Recycle or discard the page.

I have installed all new cartridges. "Ink is out" comes up when I try to print. It is properly installed and is the second set of ink cartridge this has happened with. The "On" and 'Ink" lights do not stop flashing. The printer does not see the new cartridges.

1. Make sure the printer is on and open the printer cover
2. Make sure the printer is paused and the output tray at the front of the printer is lowered
3. Hold down the cleaning button for three seconds until the print head moves slightly to the cartridge replacement position, and the power light flashes when the print head is in position. Do not move the print head by hand, it will be damaged
4. Lift up the clamp that holds the cartridge you want to replace as far as it will go.
5. The cartridge will rise partly out of the cartridge holder. For black ink replacement, lift up only the smaller clamp on the left.
6. Lift the cartridge out of the printer and dispose of it properly.
7. Remove the cartridge from its protecting bag. Remove only the yellow tape seal from the cartridge. The yellow tape seal must be removed. Leaving the tape on when you install the cartridge will permanently damage it. Do not remove the tape seal from the bottom of the cartridge.Otherwise ink will leak.
8. Lower the ink cartridge into the cartridge holder with the label on the cartridge face up and the arrow on the cartridge pointing to the rear of the printer.
9. Press the ink cartridge clamp down until it locks in place. Do not press the cartridge itself.
10. Press the cleaning button. The printer moves the print head and begins charging the ink delivery system. This process may take a few minutes to complete. The power light continues to flash while the printer performs the ink charging operation.
11. Never turn off the printer while this light is flashing. Doing so can result in incomplete charging of ink. Even if you do not press the cleaning button, the printer moves the print head and begins the ink charging process about 60 seconds after you replace the ink cartridge.
12. When the ink charging procedure is finished, close the printer cover.

You are now ready to print.

Perform the following procedure:
n Press the ink cartridge replacement button until the print head has moved to the change cartridge position
n Lift the lid that holds the cartridge (do NOT remove cartridge) and press down immediately. Then press the ink cartridge replacement button and allow the cartridge to charge the print head. Do NOT switch the printer off until the printer has finished charging.
Does this solve the problem?

Yes: Solved
No: Go to Checkpoint 2

2. If you have printed between 100 and 300 pages, and it is your first ink cartridge, or it has been installed for at least 6 months, replace the ink cartridge.
Does this solve the problem?

Yes: Solved
No: Go to Checkpoint 3

3. If you have printed more than 300 pages, and it is your first ink cartridge, or it has been installed for at least 6 months, replace the ink cartridge.
Does this solve the problem?

Yes: Solved
No: Further help required

If red light again you must download resetter software from internet to reset your printer.

Hi,

The steps are :-

Replacing the cartridge:

1. Make sure the printer is on and open the printer cover
2. Make sure the printer is paused and the output tray at the front of the printer is lowered
3. Hold down the cleaning button for three seconds until the print head moves slightly to the cartridge replacement position, and the power light flashes when the print head is in position. Do not move the print head by hand, it will be damaged
4. Lift up the clamp that holds the cartridge you want to replace as far as it will go.
5. The cartridge will rise partly out of the cartridge holder. For black ink replacement, lift up only the smaller clamp on the left.
6. Lift the cartridge out of the printer and dispose of it properly.
7. Remove the cartridge from its protecting bag. Remove only the yellow tape seal from the cartridge. The yellow tape seal must be removed. Leaving the tape on when you install the cartridge will permanently damage it. Do not remove the tape seal from the bottom of the cartridge.Otherwise ink will leak.
8. Lower the ink cartridge into the cartridge holder with the label on the cartridge face up and the arrow on the cartridge pointing to the rear of the printer.
9. Press the ink cartridge clamp down until it locks in place. Do not press the cartridge itself.
10. Press the cleaning button. The printer moves the print head and begins charging the ink delivery system. This process may take a few minutes to complete. The power light continues to flash while the printer performs the ink charging operation.
11. Never turn off the printer while this light is flashing. Doing so can result in incomplete charging of ink. Even if you do not press the cleaning button, the printer moves the print head and begins the ink charging process about 60 seconds after you replace the ink cartridge.
12. When the ink charging procedure is finished, close the printer cover.

You are now ready to print.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

If you need to replace an ink cartridge in your printer, please follow the instructions below:

To confirm which ink cartridge requires replacement, please use the printer's control panel (there is a black ink out indicator, as well as a color ink out indicator ), or the Status Monitor in your computer.

Red light flashing - Low ink
Red light solid - Out of ink

1. Open the printer cover and press the INK (Cleaning) button for 3 seconds. The print head moves to the center and the lights flash.
2. Lift up the ink cartridge clamp. The cartridge rises up from its holder.
3. Remove the cartridge and dispose of it carefully. If ink gets on your hands, wash them with soap and water. If ink gets in your eyes, flush them immediately with water.
4. Unpack the new ink cartridge and remove the yellow tape. You must remove the yellow tape from the top of the cartridge. Do not remove the clear seal underneath the cartridge. Do not touch the green circuit board on the back of the cartridge, or you may inhibit normal operation and printing.
5. Tilt the new cartridge toward you slightly as you insert it. Lower the cartridge so that the tabs rest on the hooks. Do not place the cartridge tabs under the hooks.
6. Press down firmly on the ink cartridge clamp until it snaps in place.
7. If you need to replace the other ink cartridge, repeat steps 2 through 6 before continuing with step 8 (to move printhead over to color (if black was replaced first) press the cleaning button once).
8. Press the INK (Cleaning) button once, and close the printer cover. The printer begins charging the ink delivery system.
9. Wait until ink charging is finished (the power light stops flashing and the red error light goes out).

Replacing the cartridge:

1. Make sure the printer is on and open the printer cover
2. Make sure the printer is paused and the output tray at the front of the printer is lowered
3. Hold down the cleaning button for three seconds until the print head moves slightly to the cartridge replacement position, and the power light flashes when the print head is in position. Do not move the print head by hand, it will be damaged
4. Lift up the clamp that holds the cartridge you want to replace as far as it will go.
5. The cartridge will rise partly out of the cartridge holder. For black ink replacement, lift up only the smaller clamp on the left.
6. Lift the cartridge out of the printer and dispose of it properly.
7. Remove the cartridge from its protecting bag. Remove only the yellow tape seal from the cartridge. The yellow tape seal must be removed. Leaving the tape on when you install the cartridge will permanently damage it. Do not remove the tape seal from the bottom of the cartridge.Otherwise ink will leak.
8. Lower the ink cartridge into the cartridge holder with the label on the cartridge face up and the arrow on the cartridge pointing to the rear of the printer.
9. Press the ink cartridge clamp down until it locks in place. Do not press the cartridge itself.
10. Press the cleaning button. The printer moves the print head and begins charging the ink delivery system. This process may take a few minutes to complete. The power light continues to flash while the printer performs the ink charging operation.
11. Never turn off the printer while this light is flashing. Doing so can result in incomplete charging of ink. Even if you do not press the cleaning button, the printer moves the print head and begins the ink charging process about 60 seconds after you replace the ink cartridge.
12. When the ink charging procedure is finished, close the printer cover.