Brother DCP 165C Compact Color Inkjet Multifunction Printer Logo
Posted on Feb 08, 2011
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Clean unable 46 error - Brother DCP 165C Compact Color Inkjet Multifunction Printer

1 Answer

JDTec

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Brother Master 4,338 Answers
  • Posted on Feb 08, 2011
JDTec
Brother Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Sep 24, 2008
Answers
4338
Questions
0
Helped
2127862
Points
14653

Here is the Error: "Unable to Clean" (code 46) solution:

The machine counts all purge (cleaning) operations in order to prevent the internal ink absorber box from overflowing with purged ink. An "initial purge", for example, advances the purge counter by 187 + 420 = 607. When the purge counter approaches 6400, an internal "Machine Error 46" is generated. Further purge operations are prohibited, and therefore the printer becomes unuseable.

The proper reset code sequence to reset DCP printers without numeric keypad should be as follows:

1. press buttons Set, Menu, Mono Start one by one, followed by up arrow key four times. this should all be done as short a time as possible, around 3 seconds.

2. enter maintenance mode 80 by pressing the up/down arrow key and set key to select numbers 8 and 0

3. press up arrow key several times to get to the Purge item

4. enter 2, 7, 8 and 3 using arrow/set keys to reset the counter

5. press Stop/Exit key to go to root of maintenance mode

6. enter 9,9 to exit maintenance mode

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

3helpful
1answer

Unable to clean error 46 Printer Brother DCP-6690cw

my DCP 6690 printer causes problem unable to clean 46 how can i solved this ..............
63helpful
3answers

DCP-165C Compact Colour Inkjet Multifunction Printer: in brother dcp 165 printer the error message clean...

brother dcp-165c printer unable to clean , see troubleshooting and routine maintenance chapter in User's guide
7helpful
2answers

DCP-110c is showing machine error 46. I have followed instructions as per cene765 solution #1 withput success. I get as far as 'maintenance 80 display. Pressed 'mono start' many times but still displays...

Many thanks - I fixed the error 46 by following the helful solution provided below.

mydcp110c


Rank: Apprentice
Rating: 86%, 8 votes

Hello!

Here is the "Unable to Clean" (code 46) solution:

The machine counts all purge (cleaning) operations in order to prevent the internal ink absorber box from overflowing with purged ink. An “initial purge”, for example, advances the purge counter by 187 + 420 = 607. When the purge counter approaches 6400, an internal "Machine Error 46" is generated. Further purge operations are prohibited, and therefore the printer becomes unuseable.

When an internal Machine Error 46 is generated, the user will see an “Unable to Clean” external message and will be unable to use the printer. The “Unable to Clean” external message can relate to many different internal error codes however.

The user can establish the internal Machine Error Code as follows: pull the mains cable out of the machine (power off), hold down the Menu/Set key, re-insert the mains cable into the machine (power on). The internal Machine Error Code will be displayed.

If there is a Machine Error 46, it is necessary to dismantle the printer, replace the ink absorber box (or possibly break the ink absorber box open and clean its absorbent sponges under a tap), re-assemble the printer and reset the purge counter to zero.

Solution no. 1. (DCP-110C):

The proper reset code sequence to reset DCP printers without numeric keypad should be as follows:

1. press buttons Set, Menu, Mono Start one by one, followed by up arrow key four times.this should all be done as short a time as possible, around 3 seconds.

2. enter maintenance mode 80 by pressing the up/down arrow key and set key to select numbers 8 and 0

3. press up arrow key several times to get to the Purge item

4. enter 2, 7, 8 and 3 using arrow/set keys to reset the counter

5. press Stop/Exit key to go to root of maintenance mode

6. enter 9,9 to exit maintenance mode

1helpful
1answer

Unable to clean refer to maintenance guide 46

Hi

Thanks for using FixYa. Printer error 46 indicates that the ink absorber pad is full and required to be replaced by an authorized engineer. To resolve the issue please contact Brother Customer Service from "Contact Us" on their website—

Error 46 solution

Please do rate the solution and revert for further assistance.


Thanks
Rylee
0helpful
1answer

Error 46 and says unable to clean. can u help me plz

According to the manual, the unable to clean error means a mechanical problem or a foreign object in the machine: Open the scanner cover and remove
any foreign obstacles inside the
machine. If the error message
continues, disconnect the machine
from the power source for several
minutes then reconnect it.

http://welcome.solutions.brother.com/BSC/public/files/dlf/doc002010/BH3eDCPWLAN_UkEngUsr.pdf
0helpful
2answers

Error 46

did you already fix it? my printer is also dcp 130 c... it says unable to clean 46


thannks
2helpful
2answers

DCP-330C All in one

Hi. I had unable to print and unable to init 46 error. Any help available to reset my machine please. Thank you


0helpful
3answers

Unable to clean

plz search this forum for unable to clean or error 46

it has been explained so many times
50helpful
11answers

DCP-130C Clean Unable

- pull out the AC plug
- put back the AC plug while holding down the "menu" button and keep holding it (15 sec)
- now you are entering the MAINTENANCE mode and "error 46" pops up in the display
- select 8 by using the arrow buttons ,push OK and select 0 and push OK
- 00:00 00:01 OK (the display is showing this message)
- now push the MONO button 25 times until you see PURGE: xxxxx
- Select 2, push ok, select 7,push ok,select 8,push ok, select 3,push ok
- the purge counter indicates now: purge: 00000
- switch off the printer ,switch it on
- ready to print
Not finding what you are looking for?

683 views

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

Norman Weimar
Norman Weimar

Level 3 Expert

7035 Answers

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...