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Well make sure that the drivers are properly installed? go into the device manager to see that the proper drivers are there if not do an update if available for those drivers, seek a professional if you do not know how to go about it.
SOURCE: i click 'turn adapter off'
you was torn off your bluetooth, go to control panel> bluetooth device and you can enabled your bluetooth device tthere
or use shortcut key Fn+F3 to turn on or turn off your bluetooth device
i hope this helpful
thank you for using fixya
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