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Posted on Feb 08, 2011
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I have a Cannon MP830 with an Error code of 6A00 I have turned it on and offf nunmerous times opened an closed verything I can...no paper jam

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  • Master 2,306 Answers
  • Posted on Feb 08, 2011
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6A00 means the purge unit, the cleaning station for the printhead, is jammed and not moving. If you can move the printhead to the center of it's travel and check with a flashlight in the cleaning area, remove any paper scraps or other obstruction, and try again, it may be OK. Most times on this model, the purge unit needs to be replaced, about $20.00 plus labor. Canon has improved the new purge units so if you replace it it will last much longer than the original unit.

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Related Questions:

5helpful
1answer

Error code 6A00

Hi
Error 6A00
The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.



All The Best: Pineworks
0helpful
2answers

Cannon printer mp830

HI,

Well I will repeat this answer with a titch more detail.
The 6A00 is a Canon generic code for paper path jam. Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code. As a Canon tech, I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move. Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like. And yes I have found all those things in a purge unit. The offending item needs to be removed or the purge unit needs replacement. A Pixma MP830 would still be under Canon warranty, get it into a shop and save yourself the hassel.
Incidently, the 6A00 error pertains to all Canon printers made in the last several years, its not just used in one model. And its always a paper path error or purge unit.
I forget myself so here goes, the purge unit, called a spittoon assembly in an HP, lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing. That is why you'll find the print head assembly parked on top of it. It also has a an electrical pump to milk the print heads and test for ink flow.

Follow Canon's suggestion, take it or send the unit UPS to the Authorized Repair Facility.
You will NOT be able to resolve the problem yourself.


I had the same problem on a brand new MP830. I brought it home, tried to do the easy setup steps, and after I installed the ink cartridges, the print head moved to the right (home) and then I received an error saying that I needed to install the ink tanks (which I just did!). After a restart, I was stuck in the 6A00 wilderness. After reading this thread, I realized that the issue had to be the purge unit. On my MP830, the purge unit is a white plastic assembly (on the right side of the printer where the print head homes) that is spring loaded on rides on a rail. I moved it back and forth (actually forward and back) about 5 times, closed everything up, and after a restart, all is well. Note the the purge unit is NOT the print head!

Goodluck,
Please don't forget to rate me as fixya..
3helpful
1answer

My MP830 has showing error 6A00?

The 6A00 is a Canon generic code for paper path jam. Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code.I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move. Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Part number QM2-3032-000 around $30.00. It's the cleaning assembly on the right where the printhead parks when shut down.
6helpful
2answers

I have a canon mp830 error code 6a00.

That error means the purge assembly is jammed. Check for paper caught in the right side where the printhead parks, if all clear you will need a new purge assembly. A shop repair for sure....
0helpful
3answers

On printer screen it is showing Error 6A00 and error code. Whats does this mean and how can I fix it

In my IP 3000 during a print suddenly on the 3rd page, a big "crunch" sound. Paper was jammed - error 5100 or smthg, and managed to remove the paper... but then error 6A00 came up. I found this post and was saved. Manually moved the print head left and right, turned the printer on/off. Still the same error. Then I noticed a piece of torn paper lodged inside. Removed that, got inky fingers, and finally got printer in working condition.
Try to clean any foreign object inside.May be it can help you.
0helpful
1answer

Printer reads error

Hi
Hope you come back for this
The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
0helpful
1answer

MP830 6A00 error & ON/OFF switch not working

Hi
Error 6A00
The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
1helpful
1answer

MP830 6A00 error, On switch also wont work

Hi
Seen this lots
The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
0helpful
2answers

Cannon printer mp830

6A00 means the purge assembly is stuck, on the right where the printhead rests when turned off. impossible to clean without disassembly. Best to replace #qm2-3032-000, about $19.95
1helpful
2answers

I have a canon mp830. I had the 6A00 error code.

Hi
Error 6A00
The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
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