What if you back the temp down to say 165 or so would that not keep the plastic from frying?
Also does that model not sit ambient until hot water is needed and is not "hot" 24/7/365 as you
stated? Just wondering.
I suppose there is some temperature you could set it to where the vinyl wouldn't fail, but that defeats the purpose of this. It's supposed to give near boiling water hot enough for making tea, etc. Look up "InSinkErator SST-FLTR 2/3-Gallon Stainless Tank" And it does indeed keep the water hot all the time. It's supposed to dispense on demand, so it cycles the heating element on and off all the time ... just like a whole house water heater, just a lot hotter.
Hello
It sounds as if the design team cut 32.5 cents off that they might have left in for a good product.
So sad when you think about it.
Ken
Thanks Roland, what a great post. My unit just started dropping water so I ignored the "not fixable parts inside" label and dismantled. I found the hose you mentioned black and split. So here I am looking for what people have done and what sort of tubing needed. Thanks again. I also noticed that it looked like some sort of adhesive had been used along he tube during assembly. Since this is where the split is maybe the adhesive attached the tubing. Off to find some silicone tubing. Malcolm.
I used the same type tubing as the original. It's supposed to be taped against the Styrofoam to minimize contact with the tank. I'd suggest surrounding it with a bit of insulation. Go to your attic and rip a thin strip that's a couple of inches long so you can wrap the tube. If it's the contact with the tank that's the issue, it might help. If it's the material itself or the water through the tube, that's another story.
I'm trying to understand the purpose of this tube and the plastic overflow tank. So the tube and overflow tank just handles water that is returned to the tank after the faucet is closed? Or does water go from the hot water tank, through this tube and up to the faucet? The reason I asked is because I in advertenly used a tube that is not meant for use with potable water and I want to know how much exposure my family had to these toxins from this tubing. I discontinued using the dispenser until I procure the appropriate tubing. I am really concerned about the health implications of using this tubing.
Lawrence, water under the bridge. Get some rated-safe silicone tubing & replace the other.
It seems unlikely you'll have ingested much chemicals and also unlikely you could do anything about it even if you went thru a lot of trouble to see what chems might've been dissolved in your water.
Mine is dripping from the tap... Can't figure out why
I have a 3 year old system with a Contour faucet. The tank started leaking 2 years ago and they replaced it. My faucet just started leaking so I called them and they said that it is not serviceable and I have to buy a new one. I figured that I have nothing to loose so I took apart the faucet by removing the chrome cap and took apart the valve and discovered a piece of debris embedded in the rubber "washer" I removed it and turned on the water momentarily to flush the valve body. I put it back together and everything is fine!
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Thanks for the detailed description. Have not taken mine apart yet but am encouraged to try and fix this myself. Good to know that the rest of the unit is very well made.I have only had this tank for three years so
Well, mine's leaking as well (HC1100C), Taken it apart and found a stain all round the bottom of the unit. Seems like it is leaking from the white plastic 5/8th inch hex nut where the drain screw fits. I've dissembled the tank and removed the heating element, but can't seem to be able to remove the white plastic plug. Anyone else had this problem?
Our unit is 3 years old, the plastic fitting that runs the hot water to the dispenser had broken off, thankfully we had a large plastic bin underneath to catch the water leaking ,probably for about a week. going to try to replace the plastic fitting with a metal fitting. Meanwhile my wife contacted customer service, they are sending a new unit with a 90 day warranty. By the way this was a replacement(by Insinkerator)for the first model that had a plastic tank, the tank started to dispense very stinky water!
I have an SST unit that just started leaking. I installed it in 2006, so it is clearly out of warranty. Upon disassembly, I found my leak was the heating element. I called Insinkerator and was informed that there are no servicable parts; my only option is to replace the tank.The agent then gave me a promo code that would give me a 65% discount on a new SST-FLTR. They retail on the Insinkerator site for $396, but the promo code will get it down to $138. So I think I will do that. And I'll now have the filter too. And by the way, disassembling the unit and separating the actual water tank reveals the nasties sediment buildup in the tank. Makes you not want to drink from it at all! Hmmmm, I wonder what my 10 year old water heater looks like inside! Yikes!!
I also have an SST model that was installed in 2006 and recently started leaking. I disassembled it and found two problems. It was leaking around the heating element gasket. Also, the nipple on the plastic recovery tank was brittle and broke off in the return hose. Just like Steve G, I called Insinkerator and was informed that parts were not available but they offered me a 65% discount on a replacement model. It was time to change the filter on the old one which would have cost around $30 and the new one comes with a filter. I don't like the ideal of throwing something away that could be fixed with a few simple replacement parts, but feel that Insinkerator was more than fair in offering me a new tank and filter for $139.30
I had the same problems. I replaced the plastic tube and that was no big deal. The white plastic plug started leaking after I removed and replaced the drain screw. It leaked from the plastic part, not where the screw goes. I used lots of epoxy on the outside, and so far, so good. I wasn't about to open it because too many of the screws were rusty. I can't speak for the long term.
I had both problems, and fixed the tube just fine. Then it leaked from the bottom because once I opened the drain screw, the plastic part rotated. It didn't leak from the screw itself. I fixed it with epoxy from the outside because the screws that keep the tank together were all rusty. So far, so good, but I can't speak for the long term. Naturally, the company recommends against this.
I'm trying to understand the purpose of this tube and the plastic overflow tank. So the tube and overflow tank just handles water that is returned to the tank after the faucet is closed? Or does water go from the hot water tank, through this tube and up to the faucet? The reason I asked is because I in advertenly used a tube that is not meant for use with potable water and I want to know how much exposure my family had to these toxins from this tubing. I discontinued using the dispenser until I procure the appropriate tubing. I am really concerned about the health implications of using this tubing.
I expected I'd have the same trouble based on this note & the video so I blew $6 at Amazon on a few feet of silicone tubing, so I'd have the unit out of service as little as possible.
Turned out the tubing was fine; Insinkerator must've upgraded this obvious design flaw. What DID go bad for me was the junction where a pipe comes out the top; the O-ring was compressed flat & the joint was loose; water residue stained the top. The O-ring was easy to remove & I replaced it at the local hardware store & all is well.
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